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Excellent customer service in all respects. Wonderful beds. Great sleep. Quick and delicious room service meals.

Offered us an early check in after a long flight which helped with the children’s jet lag. Enjoyed the pool also!

It was a shame the resturant was shut. Booked thinking there would be a resturant on site.

very good overall and quiet which is great. clean and surround with restaurant and coffee shops

Very unique interior. Staff were great considering we checked in at 2am.

Staff were so friendly & helpful. Breakfast was very good. Room was clean with a comfortable bed.

Great price for a lovely clean room with comfy beds, much better option with the shuttle service they offer than staying at the airport hotels as I also spent a night at the Novotel Auckland Airport and this place was nicer and half the price. Highly recommend staying here if you have an early or ...

Great place to stay nice apartment in the tower . Enjoyed the bike in the gym too . Amazing views over the harbour from over 12th floor room .

The staff was very pleasant and extremely helpful.

What a welcome place to arrive to after a 30-hour journey from the east coast of the USA. The staff was extremely friendly and got us into our room just a few minutes after our arrival. The room was modern and clean and the front desk provided us with an adapter so we could easily recharge our electronic ...

Could have done with a Nespresso machine. When we used items from the mini bar it was not restocked. We had to call them to get drinks the 2nd night.

Great facilities, flexibility and great support and friendliness from all staff