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Heritage Auckland

Star Rating
4.5 out of 5

Information

Reviews

4.4 / 5Excellent
2,145 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    SkyCity Casino
    2 min walk
  • Popular Location
    Sky Tower
    3 min walk
  • Popular Location
    Queen Street Shopping District
    5 min walk
  • Airport
    Auckland (AKL-Auckland Intl.)
    21 min drive

Choose dates to view prices

Book online or call:

03-6743-6572
  • Superior Room

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Deluxe Suite

    Room Amenities

    • Sleeps 2
    • 1 Queen Bed
    More details
  • 1 Bedroom Executive Suite

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Deluxe Suite, 2 Queen Beds

    Room Amenities

    • Sleeps 4
    • 2 Queen Beds
    More details
  • Tower Superior

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Tower Deluxe Suite

    Room Amenities

    • Sleeps 3
    • 1 Queen Bed
    More details
  • Tower Executive Suite

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Hotel Room

    Room Amenities

    • Sleeps 2
    • 1 Queen Bed
    More details
  • Tower Two Bedroom Suite

    Room Amenities

    • Sleeps 4
    • 2 King Beds
    More details

About this area

Auckland

In the city center and near a train station, Heritage Auckland is in an area with good shopping. Princes Wharf and Auckland Ferry Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Queen Street Shopping District and Sylvia Park. Traveling with kids? Don't miss Auckland Zoo and Kelly Tarlton's Underwater World. Our guests appreciate the hotel's central location.

What's nearby

  • Popular Location
    SkyCity Casino - 2 min walk
  • Popular Location
    Sky Tower - 3 min walk
  • Popular Location
    Queen Street Shopping District - 5 min walk
  • Popular Location
    Viaduct Harbour - 8 min walk
  • Popular Location
    Auckland Ferry Terminal - 9 min walk

Getting around

  • Auckland Britomart Station - 10 min walk
  • Auckland (AKL-Auckland Intl.) - 26 min drive

Restaurants

  • Hectors Restaurant – Serves breakfast, lunch, and dinner daily.

About this property

Heritage Auckland

Family-friendly Auckland hotel in Auckland Central Business District, walk to Sky Tower
A health club, a bar/lounge, and an outdoor tennis court are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a spa tub, a sauna, and a rooftop terrace are onsite. All 185 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and flat-screen TVs with satellite channels. 24-hour room service, minibars, and free newspapers are among the other amenities available to guests.
Heritage Auckland offers 185 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.
In addition to an outdoor tennis court, Heritage Auckland features a health club and a spa tub. A bar/lounge is on site where guests can unwind with a drink. This 4.5-star property offers access to a 24-hour business center.
A computer station is located on site and wireless Internet access is complimentary. This Art Deco hotel also offers a sauna, a rooftop terrace, and tour/ticket assistance. Limited onsite parking is available on a first-come, first-served basis (surcharge).
Heritage Auckland is a smoke-free property.
Recreational amenities at the hotel include an outdoor tennis court, a health club, a spa tub, and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Green / Sustainable Property
This property participates in Qualmark, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Special check-in instructions

Check-in for Tower room types is at a different location, 22 Nelson Street. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

Check-out before 10 AM

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 55 per night.

Pets

  • Pets not allowed (service animals welcome)

Property payment types

Diners ClubMastercardAmerican ExpressVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: NZD 200 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between NZD 30 and NZD 35 per person (approximately)
  • Valet parking fee: NZD 45 per day (in/out privileges)
  • Rollaway bed fee: NZD 55 per night
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Free WiFi is limited to 2 GB per guestroom, per day. A surcharge applies for additional usage. For more details, please contact the property using the information on the reservation confirmation received after booking.

We should mention

Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Free in-room WiFi has a 5-device limit. Parking height restrictions apply.

Property is also known as

  • Auckland Heritage
  • Heritage Auckland
  • Heritage Hotel Auckland
  • Auckland Heritage Hotel
  • Heritage Auckland Hotel Auckland Central
  • Heritage Auckland New Zealand
  • Heritage Auckland Hotel
  • Heritage Auckland Hotel
  • Heritage Auckland Auckland
  • Heritage Auckland Hotel Auckland

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • Free in-room WiFi has a 5-device limit

Parking and transportation

  • Valet parking: NZD 45 per day
  • Limited parking spaces
  • Parking height restrictions apply

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: NZD 30-35 per person
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Health club
  • Outdoor tennis court
  • Sauna
  • Spa tub

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • In-room child care (surcharge)
  • Laundry facilities
  • Refrigerator

Conveniences

  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms
  • Conference center

Outdoors

  • Pool sun loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Safe
  • Turndown service

Nearby things to do

Activities

Where to eat

4.4

Excellent

5 - Excellent
1,141
4 - Good
768
3 - Okay
153
2 - Mediocre
68
1 - Poor
15
4.5
Cleanliness
4.4
Service and Staff
4.2
Amenities
4.1
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location, large room with comfortable bed. Great to have the washer/dryer in the room.

Stayed 1 night in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Dec 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

Positive: Very friendly greeting by reception.. Room neat and tidy.. some wear here and there to decor but otherwise clean... Good selection of homewares in the room meant you didn't need to go out for meals if you didn't want to.. Negative: When booking, luckily read very fine print on itinerary to say don't go to main entrance if tower room... This really needs to be clearer!!! Tray outside a door a couple doors up from our room was on the floor until morning... And we arrived at 5pm..this was not good as children were around at the time and could of hurt themselves.. Black out curtains not so black out... A little noise from revelers outside could be heard which means not entirely soundproof.. Fridge door not shutting properly..

Stayed 2 nights in Dec 2019

4/5 Good

  • Liked: Cleanliness, staff & service

Stayed 1 night in Dec 2019

4/5 Good

  • Liked: Cleanliness, amenities, property conditions & facilities

The pool area is great . Location great. Valet Parking was a mess . Staff on desk at check in very indifferent our room was not ready. No towels at pool and only two in the room.

Stayed 1 night in Dec 2019

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