Mercure Auckland Queen Street

3.5 star property
Comfortable hotel, walk to Queen Street Shopping District

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Mercure Auckland Queen Street

Photo gallery for Mercure Auckland Queen Street

Individually decorated, individually furnished, desk, laptop workspace
Exterior
Exterior
Restaurant
Reception

Overview of Mercure Auckland Queen Street

Reviews
8.8

Excellent

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • LaundryLaundryLaundry
  • GymGymGym
The price is ¥15,806
Price available on 2024/4/22

Check out the area

Map
1010, Auckland, Auckland, 500 Queen Street
  • Popular LocationQueen Street Shopping District1 min walk
  • Popular LocationFat Puku's Smashed Burgers1 min walk
  • Popular LocationAuckland Mt Eden Station18 min walk
  • AirportAuckland (AKL-Auckland Intl.)25 min drive
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Room options

Standard Room, 2 Queen Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Rainfall showerhead
Private bathroom
Hair dryer
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, Balcony (High Floor)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Rainfall showerhead
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Standard Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Rainfall showerhead
Private bathroom
Hair dryer
  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Superior Room, Balcony

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Rainfall showerhead
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Similar properties

About the neighborhood

Auckland

Mercure Auckland Queen Street is located in Auckland Central Business District, a neighborhood in Auckland, and is in the entertainment district. Queen Street Shopping District and Princes Wharf are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Auckland Zoo and Rainbow's End. Looking to enjoy an event or a game? See what's going on at Spark Arena or Eden Park.

What's nearby

  • Queen Street Shopping District - 1 min walk
  • University of Auckland - 4 min walk
  • Sky Tower - 14 min walk
  • SkyCity Casino - 15 min walk
  • Auckland Ferry Terminal - 5 min drive

Getting around

  • Gaunt Street Tram Stop - 5 min drive
  • Auckland Mt Eden Station - 18 min walk
  • Auckland Intl. Airport (AKL) - 26 min drive

Restaurants

  • St Kevins Cafe - 3 min walk
  • 37 K Road Cafe - 3 min walk
  • The Whitelady K Road - 3 min walk
  • Eight at Cordis, Auckland - 3 min walk
  • Verona Cafe - 3 min walk

About this property

Mercure Auckland Queen Street

Hotel near Sky Tower
Mercure Auckland Queen Street is located close to University of Auckland and SkyCity Casino, and provides dry cleaning/laundry services, a bar, and a 24-hour gym. The on-site family restaurant, Lone Star, features happy hour. In addition to a business center, guests can connect to free in-room WiFi.
Additional perks include:
  • Continental breakfast (surcharge), bike rentals, and self parking (surcharge)
  • Multilingual staff, a front-desk safe, and an elevator
  • Smoke-free premises, 1 meeting room, and luggage storage
  • Guest reviews say good things about the helpful staff
Room features
All 96 individually furnished rooms boast perks such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi. Guests reviews speak well of the clean rooms at the property.
More conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Rainfall showers, eco-friendly toiletries, and hair dryers
  • 50-inch Smart TVs with premium channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

Languages

English, Filipino, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Secured, covered self parking on site (NZD 35 per day)
  • Limited onsite parking (max 10 spaces per unit)

Food and drink

  • Continental breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:00 AM on weekends; NZD 23 for adults and NZD 8 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lone Star

Things to do

  • 24-hour gym
  • Bicycle rentals

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff

Business services

  • 323 square feet of conference space
  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 50-inch Smart TV with premium digital channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: NZD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately NZD 23 for adults and NZD 8 for children
  • Covered self parking fee: NZD 35 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 17 years old are not allowed in the fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Mercure Auckland Queen Street Hotel
Mercure Auckland Queen Street Auckland
Mercure Auckland Queen Street Hotel Auckland

Frequently asked questions

Is Mercure Auckland Queen Street pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Mercure Auckland Queen Street?

As of Apr 19, 2024, prices found for a 1-night stay for 2 adults at Mercure Auckland Queen Street on Apr 22, 2024 start from ¥15,806, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mercure Auckland Queen Street?

Self parking is available for NZD 35 per day. Limited spots are available.

What time is check-in at Mercure Auckland Queen Street?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Mercure Auckland Queen Street?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Mercure Auckland Queen Street located?

Located in Auckland Central Business District, this hotel is within a 5-minute walk of Queen Street Shopping District and University of Auckland. Sky Tower and Auckland City Hospital are also within 15 minutes. Auckland Mt Eden Station is 18 minutes by foot and Auckland Grafton Station is 19 minutes.

Mercure Auckland Queen Street Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 149 out of 273 reviews" "
Rating 8 - Good. 86 out of 273 reviews" "
Rating 6 - Okay. 23 out of 273 reviews" "
Rating 4 - Poor. 9 out of 273 reviews" "
Rating 2 - Terrible. 6 out of 273 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Raghavan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good accommodation
Stayed 1 night in Apr 2024

10/10 Excellent

Tracey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in process was seamless. Staff were very friendly and welcoming and checked in on us each time we left the hotel. They had some handy hints and tips about places to visit and were genuinely customer focussed. The room itself was well priced and very well appointed including very clean and comfortable beds and plenty of charging points which made life easy. Will definitely recommend this venue and consider a return!
Stayed 1 night in Apr 2024

10/10 Excellent

Sunil, Apopka

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, and nicely decorated. Enjoyed my stay
Stayed 2 nights in Apr 2024

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Sarah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Warm and friendly reception staff happy to give advice easy check in appreciated Room was clean to a high standard 👌 Would stay again happily Parking is expensive and none was available at hotel we could have parked a blovk from the hotel at their off site parking 😒 but thats city life for you Breakfast was good and they were accommodating and had gluten free items Enjoyed dinjnv at lonestar right next door
Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely kind of a rough area, but right next to all the bars and clubs, so it was expected. The place itself was great.
Stayed 1 night in Mar 2024

8/10 Good

Shane

Liked: Cleanliness, staff & service

10/10 Excellent

Kane

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great service, friendly staff. Very clean
Stayed 3 nights in Mar 2024

6/10 Okay

Antonija

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is ok. Nothing special. Rooms are tiny. There is a deck of the room, but it overlooks the concrete garage. AC is working at its own pace. Breakfast was ok (no fresh fruit option).
Stayed 4 nights in Mar 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Comfy bed and pillows.
Stayed 1 night in Mar 2024