"This hotel is very elegant, clean and best location! Staff all so friendly and helpful, speaking English as well.
We stayed 6 night have very good time. The breakfast is very good, fresh vegetables, bakery, cheese and meat, very good Japanese style breakfast as well!
We like to come back again, thank you very much.
We will go "
A verified traveler stayed at Kyukaruizawa Kikyo, Curio Collection by Hilton
"The staff and cleaniness of the hotel was good, but it was way way overpriced for the type of room (unit style bathroom etc).
Also the food was incredibly expensive - JPY8,000 for a dinner bento box (looked like something that would cost around jpy 1,500 at any other place).
I have been living in Japan over 25 years and I would not recommend the hotel because it was so overpriced. I drive a ferrari but otherwise i focus on value for money and this was certainly not value for money.
Staff were very nice and polite as one would expect in Japan. That's standard for Japan.
We ate our breakfast outside of the hotel for a quarter of the price of the hotel - full breakfast in the forest overlooking a beautiful stream - couldnt beat it."
A verified traveler stayed at Karuizawa Marriott Hotel
"The room was clean and spacious. The service was excellent.
Breakfast was good (could be better). But the pizza at the same restaurant -- technically not part of the hotel -- was superb.
The location is OK; while it's possible to get around via public transportation, you'd be better driving or getting a cab."
A verified traveler stayed at Hotel Karuizawa Cross