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「Clean rooms , good breakfast for free. Well maintained hotel close to a variety of places to eat. Enjoy my stay」

「Upon checking I was impressed with the outside and lobby. We were given a room on the 5th floor. When we stepped off the elevator we were hit with humid hot air. The air was out, not working in the hallway. They had placed a box fan at the end of the long hallway. You would have thought this would have been communicated, but nothing was said to us so we were surprised. We stepped into the room and it was cooler, so I turned the air down as much as possible to get it colder. The room was updated...

「The hotel was ok. I was only there for one night but it was ok」

「The room was clean but it definitely needs to be updated and deep cleaned. The bed was hard as a rock. I stayed for 7 days and asked for more towels day 4 from the cleaning crew and she told me no. I waited 20 min at the front desk to check in I had to call the hotel to get someone to come up and check me in. It wasn't a horrible experience but I won't stay here again」

「Property was great」

「The property had a bad musty smell like wet carpet.」

「This was our first time here, location is very conveniently close to shopping, restaurants and even the carnival port for cruisers. We stayed the night before our cruise for May16. Check in/out was east ave quick. I don’t remember the guys name who checked us in but he has great customer service. We stayed to have breakfast at the hotel and Gabe that works by the food counter was amazing. Nice, great customer service and we witnessed how very patient he was with one of your older guests. We...

「Courtyard Marriott is usually my go to hotel when traveling but lately they haven’t been up to par. This one by the airport in Jax, however, still checking all the boxes! Incredibly helpful and friendly staff at check in (who actually accommodated my room request!) Sparking clean top to bottom. And as comfortable as you expect Marriott to be. The beds, linens, amenities, always top tier!」

「The toilet is so low u need help getting up, only things to grab is the sink&door knob for support, no microwave, fridge didn’t cool my drinks, it took all the pillows to stack n elevate my head properly, the curtains didn’t close to block out the light fixture shining n my room, no scramble eggs only veggie omelet , the sausage n waffle n apple juice was good to me, the mattress was hard」