Expedia Verified Review…Expedia Verified ReviewWW…
4 out of 5
Good location, near everything to travel within and outside Osaka, including to Kix airport via limousine bus (about 7 mins walk from hotel.
Service could be better, lacking the atmosphere and hospitality of a newly opened hotel.
Staff's English standard varies, yet need to improve overall.
My twin room size is adequate for two ladies, yet the box like garbage bins are too small and hard to insert waste paper, and as the washbasin area is outside the toilet, one bin is not enough for two areas. Also, the toilet lock jammed easily and I had to call for assistance, and a staff used a coin to unlock it.
The room phone is hard to hang up too, maybe owning to its light weight, thus the phone can easily being hooked up accidentally.
Overall: Much to improve as being a new hotel , providing only the basics.…Good location, near everything to travel within and outside Osaka, including to Kix airport via limousine bus (about 7 mins walk from hotel.
Service could be better, lacking the atmosphere and hospitality of a newly opened hotel.
Staff's English standard varies, yet need to improve overall.
My twin room size is adequate for two ladies, yet the box like garbage bins are too small and hard to insert waste paper, and as the washbasin area is outside the toilet, one bin is not enough for two areas. Also, the toilet lock jammed easily and I had to call for assistance, and a staff used a coin to unlock it.
The room phone is hard to hang up too, maybe owning to its light weight, thus the phone can easily being hooked up accidentally.
Overall: Much to improve as being a new hotel , providing only the basics.WW…
A verified traveler stayed at Hotel Hankyu RESPIRE OSAKA
Posted 2 days ago
Hotel Hankyu RESPIRE OSAKA