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"We booked this location due to its proximity to the various snorkel experience offices (e.g., Sea Quest). Being able to walk to the dock (5~10 min) was great given lack of parking near the dock right before Manta ray night snorkel experience. Being able to walk back to the hotel after being in the water was great as well. Hotel itself had amazing kids pool and separate adult pool. Overall, I will stay here again if I come back to Kona. Only minor points: Night time Manta viewing terrace was under construction. Pico breakfast buffet could serve better variety for $37 per person. "

"Pool, especially the adults only area was fantastic. Much better than the bigger Hilton by the lagoon "

"We arrived at 11:30 am which is too early to check in. However, we were able to get our room at that time. Unfortunately, the room had not been cleaned properly especially the bathroom which was gross. Staff was very responsive and offered to change the room or clean it again. As we had already unpacked (done before discovering the bathroom issue) we opted to keep the room. We were comped all breakfasts and parking for the duration of our stay (10 days). Hotel staff was great during our stay."

"Amazing staff - very helpful. Room was good."

"I stay at the Royal Kona Resort every time I visit the Big Island. It is a throwback to the 1970s but that is why I love it so much. My favorite features: waterfalls and Koi gardens and tiki statues by the front entrance as well as the spectacular views from Don the Beachcomber bar and restaurant while listening to spectacular live music."

"Very nice, centrally located facility.Most, "down town", touristy things,are easily in walking distance. Staff are excellent.Rooms are nice and clean.Fitness room is small,but functional.On site laundry consists of two washers and two dryers.Breakfast area is very nice,and in 6 days,we never repeated a menu, different everyday."

"The staff were so nice, with so much aloha! We have never met nicer staff. But the property is definitely older, and apparently scheduled to be torn down, something to do with the land lease not being renewed & plans for a marina in this location. Our room on 1st floor was spotlessly clean, with many nice little touches by caring staff, pretty folded towels, and our room included a small fridge with a freezer. The room is older — painted cement blocks — think college dorm room. The sliding glass door on first floor to our lanai did not lock or even latch. And — there was no AC. There was a ceiling fan, & a nice big room fan. But no window except the sliding glass door, which we kept shut all night, & put things in front of, for security, with many homeless in the nearby park. It was hot & humid & miserable all night. I think if we could have had an open window, it might have helped. If you know what you are getting — painted cement block walls like a college dorm room, & no AC, only fans, & no way to leave a window open on first floor, & no elevator & no ramp even to wheel up luggage — but absolutely wonderful staff & spotlessly clean — including a tiny kitchenette — you can make a better decision. Perhaps 2nd floor rooms would be better. It wasn’t for us. But Aloha, to the wonderful staff … "

"The staff here is amazing and helped us with our needs "

"Very nice"