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"The staff were courteous and friendly. The room was clean. For a Hilo Hawaii trip, it is a good option."

"Good location and I appreciated the breakfast option each morning"

"We arrived early - the Front Desk was very helpful. They checked us in, gave us our room keys and activity cards to go to the pool and enjoy the amenities until our room was ready. Our room was so awesome, up-to-date, beautiful and clean. AC worked wonderfully in the Hawaii heat. Enjoyed our stay very much."

"Staff are amazing!"

"Room was clean. Friendly staff. Nice view of the mountain when you’re at the bar or at the restaurant. "

"Housekeeping did a good job in cleaning the room daily. People are so nice. Front desk are so informative and very clear in explaining everything however they need to smile more so that will feel more welcome:) Amenities are great as well. The lagoon, laundry room,swimming pool and restaurant."

"Easy check in. Friendly staff. Minutes to all th good stuff. "

"Great clean room. Great housekeeping. Everyone very courteous and friendly. Loved the chocolate chip cookies upon arrival. Liked the food in restaurant. Nothing but positive things to say. Stayed in in June. Just stayed in December. Will be back. "

"Excellent staff, nice lagoon with variety of fish, turtles and stingray, pools, environment, and costumer service all perfect "