ハーパーズ チョイス ホテル

「r [Manager Name], I am writing to express my disappointment regarding my recent stay at your property. While the staff member on duty was friendly and attempted to assist me, the overall experience did not meet the standard expected for the price point. Upon check-in, I found hair in the bedding of the first room. When I alerted the front desk, the staff member simply brushed the hair off and replaced the same duvet rather than changing the sheets. I later discovered more hair on the other...

「20歳の息子と2人で利用しようとして、先に息子をチェックインさせようとしたところ、21歳未満だから、チェックイン不可との対応をされました。事前にメールで、息子の名前を連絡していたにもかかわらずです。私のチェックインか深夜だったので、息子は別の場所に泊まりました。」

「Great place. Clean with all the basic necessities available. Breakfast was good. A big shoutout to Roland at the front desk. I had a family emergency that required an executive decision, and he did not hesitate to help me out. Thank you!」

「Was great」

「It was a good stay.」

「A」

「The hallway smelled a little weird, but it was okay if I was in the room. The room was equipped with all the necessary amenities and the beds and towels were clean. Worth more than the price.」

「Beds are too hard」

「Ice machine room was empty and dirty. The bed blocked access to the ac unit. Had to keep jumping over the bed to adjust temp. Room not very comfortable. Glad we only stayed one night.」

「A good place to stay. Clean and organized.」

「フロントのスタッフさんが、チェックイン前の荷物の預かりと、翌朝の出発の相談にのってくれました。親切丁寧でした、」

「Overall stay was pretty good. Clean, quiet rooms. Very aligned with what we expected. Staff were friendly. Open, spacious lobby good for getting work done. Breakfast was pretty good, too, although a little expensive, especially for a cup of coffee. Cons included that one of the elevators was broken during our entire stay. And the rooms are somewhat dated.」

「We have stayed at this property several times and it is always very clean and the rooms smell great. Great job to the entire staff!!」

「施設としては良いです。部屋も綺麗だし、スタッフも親切でした。しかし、周囲の治安が不安でした。夜は人が居なくて真っ暗です。敢えて日本からボルチモアに観光に行くのであれば、インナーハーバーのホテルの方が安全安心かと思いました。」