クロスカントリー ホテル

「出張で利用しました。ホテルのフロントで翌日のタクシー予約を頼んだが、当日になってみると手配されていませんでした。再び、タクシー手配を依頼したが、ロビーで1時間も待つ羽目になりました。スケジュールに余裕をもって行動していたが、仕事に遅れていたらと思うとゾッとします。Uberを使うべきでした。」

「We arrived early and Rather than try to accommodate us, we were told to go away. When we asked for a room that was available we were told it was too much trouble and the off was rejected. The manager contradicted his story numerous times and lied!!!! He was also rude The rest of the staff was inept We asked for more tissues in the room at 8:00 am, we were told housekeeping would drop them off shortly, by 2:00 when we got back to the room none had arrived. We told the front desk, and all she...

「We are a party of two. No favorable point at all about the hotel. We checked in shortly after 3pm. First of all, upon entering the room, we noticed a smell of urin, coming from the AC unit. We immediately reported the problem. Hotel clerk said to send a maintenace personnel to the room. No one came. We had to sleep in the foul smell all night without the AC. Also, the bath drained extremely slow. Next morning we made a compalint about the two problems. The hotel clerk at the counter (a...

「Great place, we had a lovely stay.」

「I like the layout of the room. Maybe provide a vegetarian or gluten free breakfast option」

「Great property but breakfast was understaffed and buffet needed replenishing in a more timely manner. Coffee station would have been nice.」

「1日目だけ」

「施設としては良いです。部屋も綺麗だし、スタッフも親切でした。しかし、周囲の治安が不安でした。夜は人が居なくて真っ暗です。敢えて日本からボルチモアに観光に行くのであれば、インナーハーバーのホテルの方が安全安心かと思いました。」

「Everything was fine.」

「Average hotel and average experience. It is a fair way from the airport and very difficult to access without a car (we used an Amtrack, then a bus, then had to walk with luggage for about 8 minutes). It has no restaurant and basic facilities.」

「The room was extremely clean. The wi-fi connection was not that great in this recent room which was located within one of the executive suites also the view was not as nice as it was in the standard room. The bed was not as comfortable as in the standard room, unless you're a fan of an extra extra firm mattress. In other words, the standard room previously stayed in would receive a 9 on a scale from 1 to 10. The Executive room would actually receive a possible 7. Overall, it is a lovely...