ランズダウンのおすすめホテル予約

「I know that it is a busy and convenient location but the hotel is old and it is time for an update to change the smelly carpet and old, hard mattresses. We paid for and requested a double bed, but had to sleep in a king room with a pull out sofa. The staff was very helpful and apologetic and tried to place us in what were considered the best rooms available, but the room was outdated, the mattress was very old that you could feel all of the springs and the ac was on the Fritz. The ac temp...

「20歳の息子と2人で利用しようとして、先に息子をチェックインさせようとしたところ、21歳未満だから、チェックイン不可との対応をされました。事前にメールで、息子の名前を連絡していたにもかかわらずです。私のチェックインか深夜だったので、息子は別の場所に泊まりました。」

「could use some updates & didn't have a fresh clean smell」

「The front desk assistants were very helpful and friendly. The AC in our room was not working adequately. When we arrived the temperature was set on 70 but the room temperature was 75°. I lowered the temperature to 62° to cool the room off and had planned to increase it to 68°. The room temperature did not get lower than 73°. I had the HVAC personnel come to our room twice in two days. Initially, the air felt cooler coming out of the vent while he was there but within twenty minutes coolness...

「3泊の間一切清掃などは行われなかったが、そんなに気にならなかった」

「フロントのスタッフさんが、チェックイン前の荷物の預かりと、翌朝の出発の相談にのってくれました。親切丁寧でした、」

「Hot rooms AC issues -difficult to cool Room right by pool is loud when there are swimmers at night Staff was super nice」

「Staff was amazing and very helpful」

「It looked great and the daytime staff was friendly. The nightmare staff was rude and seeing a roach didn't make my stay any more enjoyable」

「We are a party of two. No favorable point at all about the hotel. We checked in shortly after 3pm. First of all, upon entering the room, we noticed a smell of urin, coming from the AC unit. We immediately reported the problem. Hotel clerk said to send a maintenace personnel to the room. No one came. We had to sleep in the foul smell all night without the AC. Also, the bath drained extremely slow. Next morning we made a compalint about the two problems. The hotel clerk at the counter (a...