Upon review of my account, I noticed I was charged additional fees without notification or consent. When I talked to the receptionist, I was informed that the nightly rate changed after my booking. This is unacceptable given I agreed to a rate provided by Expedia. Total refund for the additional charges are pending, I am working with the manager
Christel
2024 年 5 月に 2 泊滞在
4/10 (不満)
Vicky
出張
2024 年 5 月 9 日
気になった点 : 施設のコンディションと設備
The original room had a TV that did not work and a phone with no labeling. I moved to another room where the TV did not work on most channels, the mini fridge stopped working, and there was not enough lighting. There was also no Kleenex in the room. The staff was delightful and willing to address all issues. However, most could not be immediately addressed. The bartenders and servers were outstanding in the bar area. The food was about average, and the cocktails were delicious.
Vicky
2024 年 5 月に 2 泊滞在
8/10 (良い)
Paul
2024 年 5 月 7 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice hotel with decent breakfast
Paul
2024 年 5 月に 3 泊滞在
8/10 (良い)
Sharmane
2024 年 5 月 3 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice and clean. Friendly helpful staff.
Sharmane
2024 年 4 月に 3 泊滞在
10/10 (非常に良い)
ROBERT、Warrington
家族旅行
2024 年 5 月 3 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This is a great place to stay when we are visiting my son and his family in DC. We have had clean comfortable rooms and friendly service. Good value for the money.
ROBERT
2024 年 4 月に 1 泊滞在
6/10 (普通)
Anifa Hawa
出張, 小さなお子様連れの家族旅行
2024 年 5 月 2 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I think my stay. Was good overall the place is clean and staff was friendly it was kid friendly too as I had my infant child with me. Nice and quiet.