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"Staff was very kind & helpful, I liked that when we ate breakfast it was in our own little private section. We also got complementary drinks because of our Expedia status. Onsen was a good size for 2 people as well, view was amazing. Loved relaxing here."

"Amazing experience "

"Awesome time."

"I"

"Staff was very helpful. It was wonderful to experience Japanese culture. "

"Everything was amazing! The staff was so helpful and attentive. The food was great, and the onsen was clean and relaxing. 5 stars!! Thank you for an amazing experience and making me feeel so welcome in Hakone "

"Amazing service!!"

"The most beautiful time at an incredible hotel. Wonderful staff. Gorgeous amenities. "

"Everything was perfect! Room and other amenities are clean and great services. And traditional ryokan dinner was fantastic!!!! That was a good lecture for my daughter studying culinary arts. The private bathtub is enough to take a good rest. I'll visit again."