「When I forgot my toothpaste, the older gentleman at the desk went back to his own room to get me a big tube of toothpaste! Said I could give it back when I was done.
I bought him a new one and when I gave it to him, he has found two small sample toothpastes for me.
So kind.....」
「This hotel is very nicely furnished and clean. The breakfast was good. The staff were excellent. We had a little problem with the TV, and the front desk clerk came up and helped us personally to resolve the issue. Outstanding customer service. Wished we could have stayed longer」