オーガスタのアパート

「Actually I end up not staying a night of the scheduled 3 nights. I tried to get s refund but it seems the modus operande is to exhaust your patience and time so as to make you give up your claim. First, the host failed to provide any instruction as to check in, how to get the keys, and most important is that after 10PM, nobody’s there to attend to you! Arrive 12AM after a 4-hour drive and end up not able to check in. Contacted the number in the email which end up to be a call to Switzerland,...

「The apartment was a perfect place for us to cool down and unwind after exploring local parks during a hot couple of days. It was very clean, comfortable and stocked with items that supplemented our needs for cooking, laundry and more. The snack basket was a hit with the grandkids as was the wooded area they spent some time walking through. I would love to stay here again should overnight accommodations be needed in the future.」

「The code to enter the building and condo were incorrect and the response time was poor.we had zero A/C the entire stay making our stay very uncomfortable.」

「This was our second time staying at this property. We love being right downtown in St. Charles, walking to shops and restaurants. The access to the Katy Trail is amazing.」

「Meet our desires and needs」

「I liked that the air conditioner worked. Otherwise, the place was a dump in need of repair. The outside doors to get in the hallway were broken. So, anyone could get in. There was a full kitchen with absolutely nothing to go with it. Not even a small coffee maker. Towels in the bathroom were hand towels or floor towels, not bath size. Oh, and the remote was broken held together with a hair tie around 1 AA battery and one AAA. After purchasing batteries and installing them it still didn’t work....

「I canceled my booking with in 1 hour of making the booking. it was not the location I wanted. it showed refundable but when I tried to get my money back I spent days and hours on the phone with Expedia and the host. the charge was definitely from the host but they refused to admit they charged me. I waited for 7 business days and then Expedia gave me the go ahead to dispute the charge. I will never book with them again and their customer service is terrible.」