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"Terrible. No water, no plugs by the bed, a shower door that sounds like it’s going to fall over and break. This is a never been renovated Sofitel. Do not Stay here. Staff were completely blank. Could not even get a basic necessity like water delivered. Waited an hour and had to walk to reception. "

"Breakfast was excellent. Lots of variety. Great location. Close to Windsor castle and pedestrian streets and shops. Walking distance to train station. Staff very helpful. Highly recommend. "

"Don’t have any breakfast but good sized room in quirky building. Would stay again. "

"Ok, not too bad for the price."

"Good breakfast and selection, beds were okay but pillows weren’t great."

"Great welcome on arrival, staff in the bar could not have been more helpful, they were great and looked happy to be there! Rooms were clean and the bed very comfy - My only very small gripe was the heat in both the rooms I booked was like trying to sleep in a sauna even with the air con on"

"Dirty glasses and stained towel,beds were horrendous, might as well have slept on the floor. We were also given the wrong information about bus pick up by check in guy so we missed it and had to pay for a cab"

"Welcoming staff, room of a high standard and spa facilities very good. Excellent value stay, this was my second visit and I will come again. "

"The staff was outstandingly pleasant competent and helpful. The food was excellent. The price was reasonable."