Find hotels in El Hoyo, Punta Cana

"Friendly staff and clean rooms/facilities. Buffet is what you expect at an all inclusive. Lots of walking from the blvd to the pool and beach. Kids loved the water park and beach activities."

"There was a shortage of lounge chairs around the pool and on the beach by the afternoon. Also it would be nice if more padded chairs were available. If you wanted one, you had to get there before 6:00AM. We were there 3 years ago and the food was very good. This year we were very disappointed…example: no lobster at the Lobster Lounge, we couldn’t even get into the Hibachi during our 7 day stay. We had a terrible experience at the Sports Bar. The entertainment at night was horrible."

"This property is dated and in need of a make-over/renovations. The staff do the best they can with what they have to work with. The room key on our wrist bands is very convenient. With the many March Break vacationers they ran out of beach/pool towels during the day and the food became scarce at the buffets/bbq if you did not get there at opening. There were gaps of time where there was not food available so plan accordingly. The waterpark was fun - though it did not look like the pictures online and a couple were under construction. The tennis and basketball courts were spacious and in great shape. Our son loved the basketball courts. The beach was clean. Not too many huts on the beach so go early to secure a good spot. This was a one and done for us and a 3 star at best. "

"Employees were great, the towels sometimes had stains or crusty parts but we're still clean, we upgraded our room to one with a Jacuzzi but it was broken and it took multiple days for them to fix it. No streaming services on the TVs, food was great! I would definitely come back but be sure to have a room upgrade as I feel the cleanliness of the upgraded room was better. "

"We had significant problems with the air conditioning and could not use our beautiful suite for 6 days until the hotel finally explained that we could turn air conditioning off and on and it was quite simple. We requested a refund from the hotel for the one week where we had to just run out of our “freezer” quickly and one of us got a sore throat , the other eat aches and a cough because of the constant cold blowing in us while sleeping under 3 heavy blankets and got very little sleep during that week. Hotel said we have to go through Expedia for the refund and Expedia will contact to the person at the hotel to get that arranged. We will do that. Otherwise hotel is very good, staff is excellent, clean and pleasant, many families with lots of children. The property is geared towards families with smaller children und younger travellers. Activities for older adults are clearly missing."

"Did not use the gym"

"There was vomit on a toilet by the beach in the women's bathroom for 2 day and the plates and cups were dirty majority of the time"

"food not the good"

"This resort was beautiful! Staff was very friendly and very helpful, beach was beautiful, and food was good! There’s something to eat for everyone! We had a group of 15 and were extremely happy with our week stay!"