Very Nice hotel. But no beach… no place to even walk by it. Sargazo was horrible. I got stolen in my room…
Alejandra
2025 年 7 月に 10 泊滞在
10/10 (非常に良い)
Carlos
2025 年 8 月 3 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Lovely
Carlos
2025 年 8 月に 2 泊滞在
10/10 (非常に良い)
RADHAMES、DORAL
2025 年 7 月 26 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Brand new hotel with a lot of potential, the hotel is the most beautiful I’ve seen in Dominican, the staff really give the extra mile to take good care of you. Is new and there are some things that are still missing: no pizza in any of the restaurants, staff is still a little bit fresh and learning how to navigate around but thise things are going to improve with time.
Loved that they bring you a cooler with water when in the pool or beach, also during the afternoon they bring non alcoholic drinks and
RADHAMES
2025 年 7 月に 7 泊滞在
8/10 (良い)
CARLOS
カップルで旅行
2025 年 7 月 26 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Mucho salgazo en la playa, pero el hotel esta genial
Me gusta muchisimo
CARLOS
2025 年 7 月に 1 泊滞在
10/10 (非常に良い)
juan
2025 年 7 月 13 日
juan
2025 年 7 月に 5 泊滞在
10/10 (非常に良い)
zoila A
カップルで旅行
2025 年 7 月 5 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Amazing amazing !! Im highly recommend. We went twice a Nina restaurant the food so so good👏👏
zoila A
2025 年 6 月に 3 泊滞在
8/10 (良い)
zoila A
2025 年 7 月 1 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Ion
zoila A
2025 年 6 月に 4 泊滞在
10/10 (非常に良い)
Carla
2025 年 7 月 1 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
the most amazing and memorable hotel
Carla
2025 年 6 月に 3 泊滞在
10/10 (非常に良い)
Lissette
2025 年 6 月 28 日
Lissette
2025 年 6 月に 5 泊滞在
4/10 (不満)
Yeleny
2025 年 6 月 28 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Yeleny
2025 年 6 月に 2 泊滞在
10/10 (非常に良い)
sanni
家族旅行
2025 年 6 月 14 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff were very knowledgeable, they were very nice and friendly
sanni
2025 年 6 月に 5 泊滞在
6/10 (普通)
Janice、Toronto
2025 年 6 月 9 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
The staff requires enhanced training in quality customer service and retention strategies, emphasizing immediate resolution of issues rather than just apologies. The shower hose was installed incorrectly, rendering it non-functional, and there’s no towel hook outside the shower. Several electrical outlets are not working. Gardeners should operate earlier to avoid disturbing guests on their balconies. To improve efficiency and reduce errors due to language barriers, the hotel should implement an in-room dining app on iPads instead of relying on WhatsApp for orders. Restaurant staff must promptly clean spills and pay closer attention to details, rather than repeatedly ignoring them. The hotel is breathtaking, but it must employ competent, capable staff. The Dominican Republic’s reputation for subpar customer service and quality demands that business owners prioritize excellence to protect their brand. Skimping on this is unacceptable for a property of this caliber. While there are additional concerns, I’ll stop here. Acknowledging the hotel’s recent opening, there’s still significant room for improvement.
Janice
2025 年 5 月に 3 泊滞在
10/10 (非常に良い)
Jesus、Barranquilla
家族旅行
2025 年 6 月 1 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Hotel maravilloso, nuevo y fantástico el personal del hotel muy atentos, los restaurantes son de excelente calidad especialmente Ninas por otro lado aparte de todo lo bueno me parece un poco costoso y recomendaría al hotel incluir el desayuno en el costo de la habitación. Tiemblen un bar de fumadores excelente y con excelente atención quiero felicitar a todo el personal de este bar, deivi Jenny María Samuel Kordy milsiades y raulin felicidades por excelente servicio. Volvería ir sin duda y otra cosa el Gym es espectacular
Jesus
2025 年 5 月に 3 泊滞在
10/10 (非常に良い)
Maria
2025 年 5 月 19 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
One of the best hotels I've stayed in (and I've stayed at many hotels). Obviously this is a brand new hotel and you can tell. Everything is sparkling new. Everything has been so well thought out. The attention to detail is just insane. Check in was a little slow but we were offered beautiful drinks and a cool towel which was a nice touch. The staff were so kind and sweet with my 2 year old boy - playing with him and giving him attention. The room was stunning (we were upgraded). The views - breathtaking. Then our butler arrived. They offered us coffees throughout and waters. Butler service was good but can be improved and refined. A few times we waited longer than needed for our drinks. I'm sure with time, they will improve this service that they offer. Hotel facilities are divine. Dining is pricey but amazing. Be prepared to spend a lot of money to eat at this hotel (if you come to PC you know eating out is expensive anyway!). The spa treatment was very expensive but worth every penny. I would have used the spa for longer. Their relaxation area is amazing and the nibbles they provided were gorgeous. One of the best treatments I've ever had. For $195 I would expect nothing less! I would 100% return - if they don't raise their prices too much (which they most likely will and so they should!) Check out was also too slow.
They are still working on their processes but apart from that I highly recommend.