「Marie and her staff were super helpful!
Kevin(server) was awesome! And good was delicious! Convient to train.
Definitely would stay there again. Thank you. 」
「We stayed at this hotel for a week.
Facility is not new but enough for sleeping after sightseeing NYC.
Walls are thin, so sometimes I could hear too much from my neighbor's room .
I didn’t care about that so much.」
「 The place was easy to find. The clerk was friendly and knowledgeable. The room was very clean and of good size, although the bathroom is rather small. 」
"I stayed there with my family arriving from Paris and catching flight to Tokyo the following day. After claiming our baggage, we went to the AirTrain Federal Circle station, where all the hotel shuttles arrive. No Hyatt shuttle came. We called the hotel to find out that they don't provide airport shuttle service and the best way to get there is to use ride share. We were surprised to hear that as it is an airport hotel (as the name suggests) and Expedia booking site says free shuttle. It is very misleading. We ended up paying $80 for round trip between hotel and JFK.
Hotel and our room were comfortable and clean. We especially liked the gym. But our experience would have been better if we had known there is no airport shuttle service. "
