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"front desk gal was very sweet quick to get me checked in lobby my room & shared facilities were very clean daily room service provided (refresh of towels/ soap they make your bed/tidy the room) hotel is only a seven minute walk from the 21st st queensbridge station so very convenient the surrounding neighborhood is kinda sketch at night can get a little scary during the day it’s chill aside from that the very few cons/“complaints” I’d really have wish check in was flexible instead of being just at 3 my flight arrived in the morning so I basically had to linger around the not so great neighborhood with all my luggage till check in in the afternoon the outlet in the bathroom didn’t work so I had to do my hair by the floor outlets in my room telephone didn’t work either so I had to go downstairs to talk to staff television didn’t work either I tried the remote & manually pressing the buttons on the tv but couldn’t get it on which wasn’t too big of a deal cause I came on holiday not to watch tv but it would’ve been nice for the occasional news channel (especially during 9/11) the lunch room with microwaves vending machines & ice maker was a little hidden only way to know about it was a little sticker on the elevator the drinks vending machine wasn’t working for bills but there is a few convenience stores around the corner if you need drinks/snacks/goods did randomly have an issue with my keycard went downstairs and they fixed it very quickly would book again "

"The staff was wonderful, inside the hotel was clean and nice but the area surrounding wasn’t that good. Just a personal opinion! Some ppl don’t mind the area! But I enjoyed my stay and the staff were great! "

"Good hotel close to airport "

"Excllent"

"The front desk girl her name is saiyara she is so friendly and kind "

"Most comfortable beds. Friendliness at check in Great breakfast buffet."

"Quiet and clean. Bunk pod was compact like a train compartment but thats what i expected. Not a lot of privacy in the shower/ toilet area but more than the pictures would have you think."

"Really good!"

"clean room and amazing vanity in the bathroom! very convenient location! walkable to the subway and train so very easy to get around. safe and quiet area (but not too quiet that it becomes unsafe). right next to a police station and there’s a high school nearby as well. nice staff and free coffee and tea at all hours is amazing! would definitely stay again and would definitely recommend!"