マサピーカの格安ホテル

「客室は広くてきれい」

「We stayed at this hotel for a week. Facility is not new but enough for sleeping after sightseeing NYC. Walls are thin, so sometimes I could hear too much from my neighbor's room . I didn’t care about that so much.」

「Customer service needs major improvement. They need to communicate better. Instead of helping they become very rude. They do not tell you their policy and then confirm they received your request, but never apologize. Receptionist hangs up the call and then doesn’t answer just to later say “you got cut off”. Our room was not as bad. It was clean. But their reps need better training. They are dealing with paying customers. 」

「Quiet and clean place. Thank to Julia for great service and help with any question.」

「No WiFi in the room. Dirty pathways and dark alleys towards the room」

「Breakfast was fresh and quite the spread. Very good! Rooms were clean and staff was friendly. 」

「Very good location Nice and clean Very kind works. 」