Find Cheap Hotels in Greenvale, NY

"Very good."

"Nice hotel"

"Our room had no air conditioning for the duration of our stay, further complicated by a broken thermostat. We reported the issue to the front desk twice. While an engineer did come up on one occasion, his inspection was brief and he left without fully resolving the problem. No alternative accommodations or remedies were offered at any point, leaving our room at 80 degrees for the entirety of our stay. Aside from one staff member who was genuinely helpful, the front desk team was largely unfriendly and difficult to deal with. Our visit to the hotel lounge and bar added to our frustration. When we requested a table, the hostess made no effort to seat us properly and instead suggested we sit at the bar. This was dismissive and inhospitable — a response entirely unbecoming of a hotel at this level."

"Clean rooms. Comfortable beds. Excellent staff."

"Adequate in every way. Excellent location. Hard beds."

"Unexpected and illegal $20 charge at checkin. No hot water."

"Room was okay if you use it just to sleep, wash and then out the door. Staff were helpful and left tops got the daily cleaning lady. Bring ear plugs if you don’t want to listen to the air conditioner, outside of the entrance needs a good clean , scaffolding attached to the building as extension work being done. But generally, the hotel is in a ideal location if you want to stroll around Central Park or wonder over to 5th Avenue and Times Square."

"Breakfast in the executive lounge was great! "

"We had the best weekend at the Shelburne Sonesta. We were celebrating a big birthday and the staff treated us so well and made it a very special occasion. We will definitely stay here again!!"