「We stayed at this hotel for a week.
Facility is not new but enough for sleeping after sightseeing NYC.
Walls are thin, so sometimes I could hear too much from my neighbor's room .
I didn’t care about that so much.」
「I thought an ordinary motel. However, the room was clean and the bath room was good. Especially the breakfast seemed very nice because they served fresh-looking bread, muffin with cheese, etc.(I didn't eat it though). The staff was kind. Especially the lady who served breakfast was very considerate.」
"I stayed there with my family arriving from Paris and catching flight to Tokyo the following day. After claiming our baggage, we went to the AirTrain Federal Circle station, where all the hotel shuttles arrive. No Hyatt shuttle came. We called the hotel to find out that they don't provide airport shuttle service and the best way to get there is to use ride share. We were surprised to hear that as it is an airport hotel (as the name suggests) and Expedia booking site says free shuttle. It is very misleading. We ended up paying $80 for round trip between hotel and JFK.
Hotel and our room were comfortable and clean. We especially liked the gym. But our experience would have been better if we had known there is no airport shuttle service. "
