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「Terrible stay. Whilst I was allowed to leave my bags in early, and told to arrive at 11, I waited almost an hour for a member of staff to let me into the property. The apartment is in quite a bit of disrepair. Kitchen sink is damaged, oven door is broken off the hinges, and the blinds in the bedroom were broken, with just a towel hung up attempting to cover a ground floor window, but leaving a large gap where you could see into a small courtyard. In the morning, I woke up to painters and...

「Bunch of fucking scammers wasting my fucking time and money. They cancelled my reservations last minute so I couldn’t physically cancel it, on top of that they refuse to refund my fucking money. I called them countless time to refund my money but wouldn’t pick up. Clearly they are using this method to scam people and they know well that Expedia do fuck all to help customers. They scammed me of my £165, worst fucking booking I’ve done on my life. If I can’t get my refund, might as well give them...

「The most accommodating host ever! Thanks so much for making every effort to make our stay in London amazing 」

「Stayed for three nights however quite neighborhood close to center and St. George’s pier 」

「I messaged this property as instructed and called several times to receive the access code necessary to enter the premises however I did not receive any response and was therefore left to book a last-minute hotel at great cost to myself. The property itself did not inspire confidence, as it looked like the outside of someone’s house with no signage to indicate it was reputable establishment to stay in. Throughly disappointing experience. 」

「The property is listed as an entire apartment - IT IS NOT. This property is a shared house kind of property. There are six rooms in the property with ONE shower for everyone to use. Despite the appealing pictures, the reality is quite different. The shower cubicle is broken, leading to a flooded bathroom every time it's used. The kitchen needed to be cleaned. The sink was clogged with paper and food, and the vinyl flooring (in many places) was ripped. My check-in was far from smooth. I was...

「Never open the door I lost my money. I needed booking other hotel.」

「Lovely apartment, great location, host very responsive」