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「The checking in service is terrible no key safe number was sent I had to ring up and mess about trying to sort it out nice place only 2 cups and 4 guest so that’s not great」

「I would strongly discourage anyone from booking with this host, as you could lose your money like I did. I booked a two-night stay at this apartment and, upon arrival, called the number provided to obtain the access details. Unfortunately, nobody answered. I spent several hours outside the property repeatedly calling and received no response whatsoever. With no way to access the apartment I had paid for, I was eventually forced to find and pay for alternative accommodation. I raised the issue...

「Clean and good for transport. Washing machine useful for longer stays. Near to grocery shops. Apartment I had was next to the busy junction and therefore had loud traffic noise.」

「Love this place, have stayed before. My only criticism is I wish it had a lift- with luggage it’s a trek to the 3rd floor, and also the mattress should really have a mattress protector on as the bottom sheets slide off easy you’re laying directly on the mattress」

「No contact from the hosts whatsoever with access details. Made countless phone calls to them...no answer! Very annoyed, had to book a hotel at last minute which was extra expense which we didnt need! Warning ⚠️ DO NOT BOOK THIS APARTMENT!!」

「Grest room with all required facilities. It was adequately provided with essentials and everything was good. Keyless entry was a great feature that helped us to avoid the hassle of having to keep a card or key around when outside. Wifi was good. Room was recently refurbished. Beds were comfortable. Location was a residential area with easy proximity to the train station and bus stops. Tesco and sainsbury were also nearby. Host responded within minutes.」

「 sehr nette Gastgeberin,leider vorort nicht anwesend;kein Esstisch im Wohnzimmer;kein Feuerzeug für den Gasherd,guter Schlafkonfort,Dusche sehr gut,Safe&Türöffnung kompliziert,sehr nette」

「Travelling with a toddler, made the garden an absolute dream. We spent a lot of time out there. Also we would like to note the excellent proximity to the Clapham south tube station and 25 minutes to central London. Also the closeness to two major grocery stores was a plus. The whole VRBO was certainly well equipped and comfortable. We would certainly stay again if in the London area and appreciated the early check in arranged by Rose to accommodate our early arrival form Canada Thank you」

「At the heart of Croydon. Shops, food takeaways, high street, bus stops/underground station within walking distance. Free parking after 6pm/all day on Sunday. Would comfortably sleep 5 not 6.」

「Shame on Expedia for not refunding the amount. We did not stay at the hotel. The place said they would send information, which they didn’t. We arrived with our two tired kids and called Expedia because the host did not answer calls, texts or What’s App messages. Then we got texts from another number that stated the room was not clean but we could stay there. A person came out and said her room was filthy. The host on What’s App said they would refund the money but would not pick up when Expedia...

「Bunch of fucking scammers wasting my fucking time and money. They cancelled my reservations last minute so I couldn’t physically cancel it, on top of that they refuse to refund my fucking money. I called them countless time to refund my money but wouldn’t pick up. Clearly they are using this method to scam people and they know well that Expedia do fuck all to help customers. They scammed me of my £165, worst fucking booking I’ve done on my life. If I can’t get my refund, might as well give them...

「Host was very accommodating and let us in early, communication was good and fast and we were provided with extra towels when we needed them. Some things to consider: the bathroom is small but was adequate for the 4 nights we were there (2 kids). There’s no freezer and therefore no ice. The fridge also struggled to keep things cold (our milk went sour after two days) but we did arrive in the middle of a heat wave. The washer was great and the heat meant hanging to dry was not an issue for us.The...

「I messaged this property as instructed and called several times to receive the access code necessary to enter the premises however I did not receive any response and was therefore left to book a last-minute hotel at great cost to myself. The property itself did not inspire confidence, as it looked like the outside of someone’s house with no signage to indicate it was reputable establishment to stay in. Throughly disappointing experience. 」

「Never open the door I lost my money. I needed booking other hotel.」

「The property is listed as an entire apartment - IT IS NOT. This property is a shared house kind of property. There are six rooms in the property with ONE shower for everyone to use. Despite the appealing pictures, the reality is quite different. The shower cubicle is broken, leading to a flooded bathroom every time it's used. The kitchen needed to be cleaned. The sink was clogged with paper and food, and the vinyl flooring (in many places) was ripped. My check-in was far from smooth. I was...

「Logement très confortable et hôte prévenant」

「Great place, wonderful garden, bearcats bus and tube. Perfect for our stay on London」

「Just came back from a 4 night stay at Griffin House. Nico is a wonderful and approachable host and the accomodation is 5 minutes walk from Stockwell Station making anywhere in London super accessible. There is a convenience store right opposite which is very useful but the 'hidden gem' has to be the magical back garden which truly is an oasis. We highly recommend and when we are next in London we will definitely check to see if Nico can host us. Thanks again 」