Find hotels near Agana Shopping Center, Hagatna from ￥11,889

"Our family’s experience was somewhat unpleasant on the beginning of our check-in. The room they originally assigned us had a moldy smell the moment we opened the door. Unlike a typical hotel where the room’s aircon is centralized and left on before the guest check-in. Guam Plaza Resort uses a split type aircon that would only be turned on upon the guest’s entrance in the room. When my husband brought it to the front desk’s attention, the assigned night manager was not helpful. The moldy smell was only addressed because the housekeeping staff overheard my husband and she willingly accompanied my husband to our room to double check. If it was left to the assigned night manager, our room change would have not been addressed and we would have been stuck for 3 nights in a moldy smelling room. Most of the front desk staff were not friendly and approachable throughout our stay at the hotel. My children ages 7 & 14 doesn’t want to return to Guam Plaza Resort on our next trip. "

"I wasn't there. Just pass by the Gym and looks pretty good!"

"Restroom sewage backflow, terrible odor. Shower water is very slowand leaks on the shower head, requested for assistance but no one shows up."

"Friendly staff and good service. "

"Dusit Thani Guam is a true slice of paradise; secure, immaculate, and thoughtfully run. What sets it apart is the people, with Chamorro and Filipino hospitality at its finest, genuine, attentive, and quietly exceptional. It is the kind of place you return to without hesitation, and one I would confidently recommend. A few beachside convenience spots nearby (like right by the beach) for quick essentials would make the experience even more seamless. "

"We thoroughly enjoyed our stay. The apartment was very clean. The location was very central to shops and restaurants and a short stroll to the beach and Jimmy dees which is open on the weekends. Any issues were dealt with quickly by the host. We hope to come again soon! "

"The hotel is going through a refurbishment. Once finished, no doubt this would be a proper 4 star (or more) again. Now, it was clean enough and staff is very friendly. We spent most of our time exploring the island by rental car. "

"This unit is not supposed to be in the market. A lot of cockroaches everywhere even on the bed, a disposable shave in the bathroom sink, and so on. "

"The room was dusty, doors were chipped. The entire room was outdated and falling apart. Housekeeping only comes every other day. So, trash won't be picked up daily and trash bags won't be available. The pool floor is rough and tears your skin. Unable to use the tubs and jacuzzi was out of order."