アップタウンシャーロット ホテル

「Good」

「Loved our stay. Everyone was extra helpful and friendly!」

「I can’t say anything bad about this place. It was a perfect stay all around!」

「It's conveniently located near the airport and right next to the NASCAR Museum, making it easy to find. The staff was friendly, and the rooms were clean. Since dishes and cooking utensils are provided in the rooms, I thought it would be suitable for a long stay. However, I was concerned that there was no in-room safe, and the air conditioning didn't work very well.」

「とても親切なスタッフ。オーダータイプの朝食も美味しかった。」

「I loved the clean room, bed, and bathroom. I also enjoyed satisfying breakfast. The location is very close to the convention center.」

「Very disappointed in the check-in process. I am handicapped and can not do stairs. As I arrived I was handed my key card and told to go up this long winding staircase to th second floor. I promptly said I can not do stairs and she informed me they are not that bad. I asked about an elevator and was promptly told the only elevator on property serviced the Residence. I asked about a ground floor room and was told they were all sold out. Later, I find out both statements were not accurate. I...

「The property itself was beautiful and the initial room we had matched. however we didn’t have anything but scalding hot water in the bathroom and after about two hours of trying to get it fixed late at night, we had to move to another room.」