ジョンソン & ウェルス大学 - シャーロット周辺のホテル

「The staff was excellent throughout the property. Room service and food eaten at Deans exceeded my expectations. My only criticism is the lounge area in the Spa. I purchased the Spa package with lunch served so I was there a few hours. There are only a few chairs in the waiting area I expected it to be bigger for JW. I also had to eat my lunch on my lap, that was disappointing. May I suggest since the lounge area is so small, give spa guests access to the other amenities; pool/gym. That way...

「Management is terrible. Our a/c wasn’t working upon check-in. They tried to have it fixed never got fixed. Then proceed to say that they were unable to move us into another room due to 3rd party booking bs. They eventually moved us into another room after two failed attempts to repair a/c. The second room was in deteriorating condition as well. I will not recommend until costumer service is improved.」

「Everything was nice from the ballet to the front desk to the room everything was great I will definitely be back in the future 」

「There was no parking other than valet. And it took them 30 minutes to retrieve our car. Plus the valet driver was drivng recklessly. Next time, I would find street parking and walk」

「Beautiful, well appointed room and very friendly and helpful staff. Definitely recommend!」

「The staff was extremely helpful.」

「Very clean and comfortable 」

「It's conveniently located near the airport and right next to the NASCAR Museum, making it easy to find. The staff was friendly, and the rooms were clean. Since dishes and cooking utensils are provided in the rooms, I thought it would be suitable for a long stay. However, I was concerned that there was no in-room safe, and the air conditioning didn't work very well.」

「Very nice property with easy check-in. Kasa was very easy to get in contact with during the whole trip. 」

「Pool was dated and small. I did like that it was heated. Breakfast could be fresher. Why do all hotels have the same powered eggs and not n-edible sausage. I did like the fresh omelets and the women cooking them was a joy. 」

「Good location , clean room」

「Clean room and the customer service is amazing from the valet, room service, and hotel staff! They were friendly and accommodating! I would recommend the hotel to anyone who wants to have a great experience in Charlotte! 」

「Clean room and friendly staff 」

「This was very close to my son, which is why I chose it. Very clean and modern. Liked the free breakfast」

「Great stay」

「Close to everything 」

「They canceled my reservation because I flew in on a red eye. Weird 」

「We had a lovely stay. Very clean and friendly 」