テルネラ ホテル

「All the staff does not speak English 」

「Nice 」

「Awesome hotel .. wonderful staff highly recommend 」

「Had the worst experience there staff wasn't the friendly they keep.us waiting we has making a line for check in and they attended people that got there after us then left trash didnt pick up from the room and we wasn't in the place so no excuse for don't clean it also ask for menu and the person in the restaurant side keep us waiting someone else have to come to serve us they said snack on the evening we're certain hours was already passed 40 min and nothing they don't even have things ready or...

「Great location」

「スタッフの皆様が親切でした。」

「ビーチ近くて最高、プールもたくさんあって最高、有料だけどマッサージとサウナも最高でした。ハンモックのあるコテージ風のお部屋も捨てがたし！」

「It is a fantastic hotel」

「The room and the lounge were the best part of my time at the hotel. Great place to relax and enjoy the ambience of Cartagena.」

「Beautiful Hotel, with great service. Nice place to relax and forget about everything. 」

「Me and my husband stayed here in May. The hotel looks exactly like the photos online, and it was gorgeous. Perfect location in the Walled City and great staff. We also booked a day trip to an island via them, and they definitely helped us. The only thing I would say is the bedroom is large but quite dark due to lighting. Also the hotel has a great rooftop area, but would great to have the hotel staff more present there so you can easily order food and drinks there. Would still come back to stay...

「Nuestra experiencia en el hotel Fénix Beach siempre ha sido espectacular. Desde el momento en que llegas, el lugar transmite tranquilidad, buena energía y una vibra perfecta para desconectarse de la rutina y realmente descansar. El ambiente es increíble. La combinación de la playa, la música, los espacios del hotel y la atención hacen que la experiencia se sienta muy especial. Es de esos lugares donde uno puede simplemente relajarse, disfrutar el momento y pasar tiempo de calidad en pareja. El...

「The room was clean except for the shower especially after a day at the beach. The room temperature was perfect. Breakfast was fresh everyday 」

「The overall property was OK. You still have to pay for this shadow to take you back-and-forth to the airport. The TV kept born, In-N-Out English Channel, and then never was enough. A washcloth.」

「Importante notificar que el lugar no cuenta con elevador, las escaleras son extensas. La limpieza es buena pero no recogen basura, acomodan cosas etx」

「Excelente servicio de limpieza, buen desayuno y el staff super atento.」

「I was clean. The staff was helpful, we did not need breakfast. It is close to the airport, close to the sea. Close to places for dinner.」

「Yes」

「The hotel was amazing. The restaurant was really great. Staff was very friendly and helpful. I would definitly recommend this hotel.」