Hyatt Regency Cartagena

4.5 star property
Luxury spa hotel, walk to Bocagrande Beach

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Hyatt Regency Cartagena

Beach/ocean view
Exterior
Egyptian cotton sheets, hypo-allergenic bedding, down comforters
Egyptian cotton sheets, hypo-allergenic bedding, down comforters
Lobby
Reviews
9.2

Wonderful

Popular amenities

  • Pool
  • Breakfast available
  • Pet friendlyPet friendlyPet friendly
  • SpaSpaSpa
  • Free WiFiFree WiFiFree WiFi
  • Restaurant
The price is ¥35,518
Price available on 2024/5/13

Explore the area

Map
130001, CO, Cartagena, Carrera 1 No 12-118
  • Popular LocationBocagrande Beach1 min walk
  • Popular LocationClock Tower18 min walk
  • Popular LocationCartagena de Indias Convention Center3 min drive
  • AirportCartagena (CTG-Rafael Núñez Intl.)14 min drive
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Room options

Club Room, 1 King Bed, Ocean View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
  • 38 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Club Room, 2 Double Beds, Ocean View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • 38 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Junior Suite, Ocean View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • 78 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Memory foam bed
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • 72 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Bay View Residences with 1 bedroom

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • 72 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds, Bay View (Deluxe Floor)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Memory foam bed
  • Sleeps 4
  • 2 Double Beds

Suite

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • 78 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Bay View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • 38 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Ocean View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • 38 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Ocean View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Memory foam bed
  • 38 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Bay View (High Floor)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Memory foam bed
  • 38 sq m
  • Bay view
  • Sleeps 4
  • 2 Double Beds

Club Room, 1 King Bed, Bay View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
  • 38 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

Club Room, 2 Double Beds, Bay View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • 38 sq m
  • Bay view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Ocean View (High Floor)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Memory foam bed
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Bay View (Deluxe Floor)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Bay View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Memory foam bed
  • 38 sq m
  • Bay view
  • Sleeps 4
  • 2 Double Beds

2 Bedroom Residence

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Room, 1 King Bed, Ocean View (Deluxe Floor)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Bay View (High Floor)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • Bay view
  • Sleeps 2
  • 1 King Bed

Room, Ocean View (2 Double Beds, Deluxe Floor)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Ocean View (High Floor)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Cartagena

Hyatt Regency Cartagena is located in Bocagrande, a neighborhood in Cartagena, and is in a shopping district and near the beach. Clock Tower and San Pedro Claver Church and Convent are notable landmarks, and the area's natural beauty can be seen at Bocagrande Beach and Castillo Grande Beach. Cartagena de Indias Convention Center and San Felipe de Barajas Castle are two other places to visit that come recommended.

What's nearby

  • Bocagrande Beach - 1 min walk
  • Clock Tower - 18 min walk
  • Cartagena de Indias Convention Center - 3 min drive
  • San Felipe de Barajas Castle - 3 min drive
  • Plaza Santo Domingo - 4 min drive

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 15 min drive

Restaurants

  • McDonald's - 9 min walk
  • 51 Sky Bar - 2 min walk
  • Edificio Seguros Bolivar - 5 min walk
  • Morena Marisqueria - 9 min walk
  • Semolina - 1 min walk

About this property

Hyatt Regency Cartagena

Luxury hotel near Bocagrande Beach
Located close to Cartagena de Indias Convention Center and San Pedro Claver Church and Convent, Hyatt Regency Cartagena provides a poolside bar, a terrace, and a coffee shop/cafe. Indulge in a sports massage, a body scrub, and aromatherapy at the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as an arcade/game room and dry cleaning/laundry services.
Additional perks include:
  • 3 outdoor pools and a children's pool, with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), massage treatment rooms, and an elevator
  • Wedding services, a porter/bellhop, and laundry services
  • Guest reviews say great things about the helpful staff
Room features
All 285 individually furnished rooms feature comforts such as 24-hour room service and laptop-friendly workspaces, as well as perks like air conditioning and bathrobes. Guest reviews speak positively of the comfortable rooms at the property.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and memory foam beds
  • Bathrooms with rainfall showers and hair dryers
  • Wardrobes/closets, free infant beds, and coffee/tea makers

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: COP 76,000 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Amacagua Lounge

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Health club

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free crib
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference center (12,917 square feet of space)
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Spa open select days
  • Sports massages
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 42 floors
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels

Entertainment

  • iPod dock
  • LCD TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
The Executive Lounge will be closed January 18, 2024-August 31, 2024. During this time, Executive Lounge benefits will be offered on the 10th floor.

Renovations and closures

The following facilities or services will be unavailable from January 16 2024 to August 31 2024 (dates subject to change):
  • One of the bars/lounges
  • One of the dining venues
The property will be renovating from January 16 2024 to August 31 2024 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • Bar/lounge

Guests will have access to the following alternate facilities during the renovation:

  • Recreational facilities

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 80 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 44 lbs per pet
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. This is included in the price displayed. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately COP 76000 per person
  • Pet fee: COP 80 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Regency Cartagena Hotel
Hyatt Regency Cartagena Hotel
Hyatt Regency Cartagena Cartagena
Hyatt Regency Cartagena Hotel Cartagena

Frequently asked questions

Does Hyatt Regency Cartagena have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 8:00 AM–8:00 PM.

How much does it cost to stay at Hyatt Regency Cartagena?

As of May 12, 2024, prices found for a 1-night stay for 2 adults at Hyatt Regency Cartagena on May 13, 2024 start from ¥35,518, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hyatt Regency Cartagena pet-friendly?

Yes, this property allows cats and dogs with a maximum weight of up to 44 lbs per pet. There's a fee of COP 80 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hyatt Regency Cartagena?

Self parking is free at this property.

What time is check-in at Hyatt Regency Cartagena?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hyatt Regency Cartagena?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hyatt Regency Cartagena located?

Located in Bocagrande, this luxury hotel is within 1 mi (2 km) of Bocagrande Beach, San Pedro Claver Church and Convent, and Clock Tower. Cartagena de Indias Convention Center and Plaza Santo Domingo are also within 2 mi (3 km).

Hyatt Regency Cartagena Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1026 out of 1303 reviews" "
Rating 8 - Good. 146 out of 1303 reviews" "
Rating 6 - Okay. 49 out of 1303 reviews" "
Rating 4 - Poor. 38 out of 1303 reviews" "
Rating 2 - Terrible. 44 out of 1303 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff
Stayed 3 nights in Apr 2024

10/10 Excellent

Jacyntha, Belton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay! The staff is absolutely fantastic and extremely helpful. Everything was well organized and clean. We really enjoyed snack hours as it was delicious and refreshing. Sunday brunch was also delicious! The service we had from Yulieth was awesome. I look forward to returning and will highly recommend the Hyatt Regency to all visiting Cartagena!
Stayed 3 nights in May 2024

10/10 Excellent

Juan Pablo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and comfortable hotel with great pools
Stayed 1 night in May 2024

10/10 Excellent

Vance

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and very helpful staff… upgraded my room to a suite!
Stayed 3 nights in Apr 2024

8/10 Good

Issam

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay!
Stayed 3 nights in Apr 2024

10/10 Excellent

Ulysses

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I really enjoyed our stay at the Hyatt in Cartagena. Our experience was first-class, and our room was well-appointed. The staff at the hotel was courteous and didn't hesitate to assist. Security guards are stationed near the elevators to ensure that those who are not hotel guests remain in the public areas. The rooftop pools are excellent. I would stay at this hotel again the next time I'm in Cartagena.
Stayed 2 nights in Apr 2024

10/10 Excellent

Ana

Traveled with family
Liked: Cleanliness, staff & service, amenities
El hotel deberia tener servicio en la playa de sombrillas y sillas. habia una renovacion al lado de la picina del 12 piso y no estaba delimitada para q la gente pudiera pasar.. tocaba pasar entre trabajadores y materiales. Quiero resaltar El servicio de Juan el botones, su amabilidad y servicio fue exelente
Stayed 2 nights in May 2024

10/10 Excellent

Sandra Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good,staff are very nice
Stayed 3 nights in Apr 2024

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I stayed here 3 nights out of our trip to celebrate our wedding anniversary. From the moment we entered the hotel, we felt their serene atmosphere, surrounded by beautiful and sophisticated decorations. At the front desk we were greeted by Sara who provided us with a service of excellence. Our room was absolutely beautiful with state of the art decorations and a breathtaking view of the ocean. We enjoyed the pool area, the food and the kindness of every staff member we interacted with. This was our first visit to Cartagena and will be definitely returning to this hotel. Picture of the sunset from the pool area for reference.
Stayed 3 nights in Apr 2024

10/10 Excellent

Janardhana Sai, Ashburn

Liked: Cleanliness, staff & service
Stayed 5 nights in Apr 2024