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Hilton Cartagenaの概要

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On the beach, black sand
On the beach, black sand
4 outdoor pools, open 9:00 AM to 6:00 PM, sun loungers
4 outdoor pools, open 9:00 AM to 6:00 PM, sun loungers

Hilton Cartagena

4.5 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • プール
  • WiFi 無料
  • 駐車場利用料込み
  • ペット可
  • 冷房
  • スパ

Cleaning and safety practices

  • 消毒・除菌剤で清掃
  • 前後のお客様の入室間隔が 24 時間以上
  • 手指消毒剤を提供

周辺ガイド

    人気の観光スポットCastillo Grande Beach徒歩 5 分
    人気の観光スポットBocagrande Beach徒歩 10 分
    人気の観光スポットFuerte Pastelillo車で 8 分
    空港Cartagena (CTG-Rafael Nunez Intl.)車で 14 分

Choose dates to view prices

このエリアについて

Cartagena

Located on the beach, Hilton Cartagena is in Cartagena's El Laguito neighborhood. The area's natural beauty can be seen at Bocagrande Beach, while Palace of the Inquisition Cartagena Historical Museum and Rafael Nunez Museum and House are cultural highlights. Looking to get your feet wet? Scuba diving, snorkeling and boat tours adventures can be found near the property.
Popular Location

周辺情報

  • Castillo Grande Beach - 徒歩 5 分
  • Bocagrande Beach - 徒歩 10 分
  • Fuerte Pastelillo - 車で 8 分
  • Cartagena de Indias Convention Center - 車で 13 分
  • Palace of the Inquisition Cartagena Historical Museum - 車で 20 分

交通案内

  • Rafael Nunez Intl. Airport (CTG) - 14 min drive

レストラン

  • Where to eat
  • Las Chivas Restaurant – Poolside restaurant offering international cuisine. Serves breakfast, brunch, lunch, and dinner daily. Kids' menu available.
  • Pizza Al Forno – Family restaurant offering pizza. Open daily.
  • Pool Bar – Poolside bar. Serves lunch daily.
  • Sunset Grill – Poolside bar offering regional cuisine. Serves lunch daily. Kids' menu available.

この施設について

Hilton Cartagena

Upscale resort on the beach, with 4 outdoor swimming pools
At Hilton Cartagena, hit the beach, dine onsite at Las Chivas Restaurant, or enjoy a drink at one of the resort's 3 bars/lounges. All 341 rooms feature comforts like premium bedding and pillow menus, while conveniences include refrigerators and coffee makers. MP3 docks and 24-hour room service are standard, as are LCD TVs with cable channels.
Hilton Cartagena offers 341 accommodations with MP3 docking stations and minibars. Beds feature premium bedding. A pillow menu is available. 49-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

4 outdoor swimming pools and 6 spa tubs are on site. In addition to a children's pool, other recreational amenities include outdoor tennis courts, a waterslide, and a 24-hour fitness center.

Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

施設の設備

Internet

  • Available in all rooms: WiFi (COP 5000 per day), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: COP 65219 for adults and COP 45015 for children
  • 2 restaurants
  • 3 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • 4 outdoor pools
  • 3 outdoor tennis courts
  • 6 spa tubs
  • Children's pool
  • Lifeguards on site
  • Shopping mall
  • Shopping
  • Spa services
  • Tennis
  • Volleyball

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Refrigerator
  • Snack bar/deli
  • Waterslide

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference center (25941 square feet of space)
  • Meeting rooms - 14

Outdoors

  • Beachfront location
  • Garden
  • Lifeguards on site
  • Pool sun loungers

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Smoke-free property

客室の設備

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Free rollaway beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • 49-inch LCD TV
  • Cable channels
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Turndown service

ポリシー

チェックイン

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

チェックアウト

Check-out before noon

チェックインに関する特記事項

Front desk staff will greet guests on arrival

アクセス方法

Staffed front desk

ペット

Pets allowed for an extra charge of COP 50 per pet, per stay
Service animals are exempt from fees

お子様およびエキストラ ベッドのご利用について

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Free rollaway/extra beds
Free cribs (infant beds)

宿泊施設で利用可能なクレジットカード

重要事項

サービス料

You'll be asked to pay the following charges at the property:

  • For stays on or after January 1, 2022, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

We have included all charges provided to us by the property.

オプションの追加料金

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: COP 65219 for adults and COP 45015 for children (approximately)
  • Fee for in-room wireless Internet: COP 5000 per day (rates may vary)
  • Fee for in-room wired Internet: COP 5000 per day (rates may vary)
  • Pet fee: COP 50 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

ご宿泊に際して

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

その他の情報

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 9:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

宿泊施設の別名

Cartagena Hilton
Hilton Cartagena
Hilton Hotel Cartagena
Cartagena Hilton Hotel
Hilton Cartagena Hotel Cartagena
Hilton Cartagena Hotel
Hilton Cartagena Resort
Hilton Cartagena Resort
Hilton Cartagena Cartagena
Hilton Cartagena Resort Cartagena

よくある質問

4.3
Excellent
Rating 5 - Excellent. 520 out of 974 reviews
5 - Excellent 53%
Rating 4 - Good. 303 out of 974 reviews
4 - Good 31%
Rating 3 - Okay. 86 out of 974 reviews
3 - Okay 9%
Rating 2 - Poor. 40 out of 974 reviews
2 - Poor 4%
Rating 1 - Terrible. 25 out of 974 reviews
1 - Terrible 3%

4.5/5

Cleanliness

4.4/5

Staff & service

4.0/5

Amenities

4.2/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A/C unit need maintenance. Condensation drip from above in bathroom and entry corridor creating slippery floor. It happened to me twice.
Stayed 3 nights in May 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! The morning buffet was awesome and the staff was attentive
Stayed 8 nights in May 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Special attention, customer service excellence. You never feel unattended. Everything is amazingly clean
Stayed 1 night in Apr 2021

5/5 Excellent

Stayed 4 nights in Apr 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is by far the best experience I have had in a hotel in many years. As a Bonvoy member I rarely stay at other hotels but the limitations of Marriot hotels in Cartagena made me look elsewhere. I’m so glad I did. The front desk staff when we arrived were not only helpful but went out of their way for us. The resort is second to none. I was shocked at how good the food was. I can only say that I want to return to Cartagena just to stay here again!!
Stayed 1 night in Apr 2021