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「Everyone was focused on making our stay the best experience it could be. And they succeeded 」

「The room was clean and the staff was very friendly with us. The breakfast hours had been great because are 6:00 to 10:00 so we love it. The housekeeping was friendly and went every day so the room was very clean ❤️❤️❤️」

「Fantastic coffee 」

「Upon arriving around 6, our room wasn’t ready, but the staff was incredibly friendly and quickly accommodated me and my children with a different room. They even had some delicious cookies available, which was a nice touch. The breakfast buffet was good I recommend going early. The room was clean and smelled fresh, and the location offers great amenities. Overall, the staff was very friendly and made our stay enjoyable.」

「Was a comfortable experience and staff was very helpful and friendly 」

「We loved the room, it was more like a tiny apartment then a hotel room. It was so nice! The breakfast was great and the staff was awesome! Can't wait to come back!」

「I was not allowed to check in until 4 PM and by then I had to call out of work because they were not prepared and I kept going and repeatedly asking, and they were not ready. And then for my room to have dirty hand fence all over the door jam. And nasty moldy, green and black scum in the shower, and the sliding glass door would not shut all the way if you wanted to walk it and had to stay slightly cracked and was held together with duct tape. The pool was closed. So in Florida you can’t even...

「The rooms were decent, staff not so much. Absolutely awful breakfast. Rooms reeked of marijuana. 」

「Dirty room, no place to plug in phone to charge. Pool not working or available.」

「Beautiful beach-side location, friendly service, great on-site restaurant, and other amenities we didn't necessarily take advantage of, but looked fabulous.」

「Nice hotel 」

「Great pool and hot tub 」

「Very clean room, super nice and friendly staff, bathtub took forever to drain water so when I took a shower the water would pool up but other than that it’s a really nice place」

「We did not have pets at the hotel and did not use the shuttle.」

「The hot tub was broke.」

「家族4人と犬2匹での滞在です。ビーチまでは程いい距離で、ダウンタウンにも15分以内です。近くにはスーパーもあり便利です。まだ新しい事もあり、施設全体的にかなり綺麗でした。お部屋はミニキッチン、ソファー付きの長期滞在型でした。とても快適に３泊を過ごせました！ランドリー乾燥機が故障し、少し残念でしたがそこだけです。ドッグフレンドリーで、スタッフの方も感じが良かったです。ペンサコーラ最高でした！」

「Great location across from the beautiful beach and shopping/restaurants. Property was run-down and needed to be cleaned and updated including the rooms. Breakfast was fair. Would not stay there again.」