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What a great place... Everything was great! As a ryokan, the room was Japanese style, no shoes. The staff was not very conversant in English...enough to get by... and it could NOT have been better. The onsens were fantastic, eating in our yakatas a true experience. At dinner, the staff knew about our allergies and dislikes. The unbelievably wonderful waitress from Vietnam (I foolishly didn't get her name.) assured us at the beginning of our multi course meal that she and they would take care of...

The Oriental Hotel was very comfortable and attractive with lovely views of the bay or mountains. The staff were extremely helpful, pleasant and overall very charming. The location is in the upscale shopping district and next door to a museum and attached to Barney's New York. The food was really quite good both in the restaurant and room service. I loved the Japanese breakfast! Unlike the Mandarin Oriental in Tokyo, the Oriental Hotel is very generous and you are allowed a set breakfast and...

Lots of food options and a good central point to connect between cities

Clean, spacious, and luxurious breakfast each morning. Nice views and a good location.

Beautiful hotel. Very clean and the staff is excellent!

The hotel is within walking distance from Shin-Kobe Shinkansen Station. The room is big and nice, and temperature can be controlled easily and turned on 24/7, you dont need to put your room key in a slot for electricity. They also have extension cord near the bed which is really convenient, and provide bottles of water every day. They also have 2 types of restaurants for breakfast, and have multiple restaurants for dinner. They can also keep your luggages and can use postal service. The...

Clean room, great view of the city, and a good breakfast

Pros: Super friendly staff, really nice area, easy access to the train station, movies on-demand are free, free wifi. Cons: For Club Rooms, the mini-bar should be free of charge. I will definitely come back!

We had a one night stay before departing Japan and the Westin was perfect. Good location and 30 min. to Itami Airport. Would stay longer next time. Great Breakfast Buffet. Spacious room w/ tub and shower. Clean and staff was professional and helpful. Higher floors have great views.

The diligence to attention and personal care was incomparable.

Great hotel. Loved every aspect. Helpful staff, especially Benjamin the bar manager, who gave us great tips on Osaka and recommended fantastic wines and cocktails.

It was great.

Hotel is conveniently located near the Osaka Station with many dining and shopping options nearby. Hotel facilities ands services are excellent.

Great experience as always. Very helpful and friendly staff and location.

Great ambiance. Osaka Station shuttle is a huge plus. Staff is above and beyond. Breakfast is delicious. Recommend.

Our experience at Conrad Osaka was really superb. The hotel staff was a shinning example of hospitality: warm, incredibly helpful and attentive to every detail of our needs. This applies to all areas of the hotel staff, from those greeting us at the entrance, to the concierge and restaurants staff, as well as those cleaning our gorgeous room. We had the opportunity to eat both at the Steak house and Sushi restaurants, which were both stellar. The daily breakfast was also really great and so...

We stayed at a near by hotel for a couples days first and extended our Osaka trip staying at Monterey. We wished we booked here from the beginning!! Nice set up, spacious room. We loved their pillows! Cute decors too. West Exit of Osaka Station from Subways was a little confusing but we got used to it. 7 Eleven was by JR station and one near by. Easy walking distance to a lot of restaurants and Umeda area for shopping and transportation. This will be our hotel for Osaka stay!!

Rooms were cleaned and towels stocked everyday They are very close to the station and was very convenient Restaurants inside the hotel Staff was very friendly and helpful Plenty of shops and restaurants next to the station