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The Westin Osaka

Photo gallery for The Westin Osaka

Featured Image
Indoor pool
Premium bedding, down comforters, minibar, desk
Premium bedding, down comforters, minibar, desk
Premium bedding, down comforters, minibar, desk

Overview of The Westin Osaka

The Westin Osaka

4.5 out of 5

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
531-0076, Osaka-fu, Osaka, 1-1-20 Oyodonaka, Kita-ku

Explore the area

  • Popular LocationUmeda Sky Building1 min walk
  • Popular LocationGrand Front Osaka Mall11 min walk
  • Popular LocationHerbis Plaza16 min walk
  • AirportOsaka (KIX-Kansai Intl.)40 min drive

Choose dates to view prices

About this area

Osaka

The Westin Osaka is located in Kita, a neighborhood in Osaka, and is in the city center and near a metro station. Osaka Castle and Tsutenkaku Tower are notable landmarks, and some of the area's popular attractions include Universal Studios Japan and Osaka Aquarium Kaiyukan. Looking to enjoy an event or a game? See what's going on at Kyocera Dome Osaka or Osaka-jō Hall.

What's nearby

  • Umeda Sky Building - 1 min walk
  • Grand Front Osaka Mall - 11 min walk
  • Herbis Plaza - 16 min walk
  • Utsubo Park - 3 min drive
  • Tenjimbashi-Suji Shopping Street - 4 min drive

Restaurants

  • AMADEUS – Garden-view restaurant.
  • KOKYU – Serves lunch and dinner.
  • HANANO – Serves lunch and dinner.
  • LOBBY LOUNGE – Serves lunch.

Getting around

  • Nakatsu Station (Hankyu) - 9 min walk
  • Fukushima Station - 12 min walk
  • Kansai Intl. Airport (KIX) - 40 min drive

About this property

The Westin Osaka

Luxury Osaka hotel in Kita, walk to Umeda Sky Building
Along with 3 restaurants, this hotel has an indoor pool and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a coffee shop/café are onsite. All 303 soundproofed rooms provide free WiFi, free wired Internet, and minibars. Guests can enjoy deep soaking tubs, and other standard amenities include refrigerators, premium bedding, and LED TVs.
The Westin Osaka offers 303 accommodations, which are accessible via exterior corridors and feature minibars and complimentary newspapers. Beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LED televisions come with digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Guests under 16 years old are not allowed in the swimming pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (JPY 2000 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: JPY 3800 for adults and JPY 1900 for children
  • 3 restaurants and 1 coffee shop/café
  • 1 bar/lounge

Things to do

  • Fitness center
  • Indoor pool
  • Sauna

Conveniences

  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Japanese

Business services

  • Business center
  • Conference space (603 square feet)
  • Meeting rooms

Outdoors

  • Garden

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • 32-inch LED TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 2:00 AM
Late check-in subject to availability
Minimum check-in age - 20

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
A scheduled power outage will take place on January 12, 2022 from 1-5 AM.
A scheduled power outage will take place on February 9, 2022 from 3-3:30 AM.
A scheduled power outage will take place on March 2, 2022 from 3-3:30 AM.

Renovations and closures

The following facilities or services will be unavailable from October 1 2021 to November 30 2021 (dates subject to change):
  • Fitness facilities
  • Sauna
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 10000.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A city tax may be collected at the property, effective January 1, 2017. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: JPY 3800 for adults and JPY 1900 for children (approximately)
  • Airport shuttle fee: JPY 1600 per person (one-way)
  • Airport shuttle fee per child: JPY 800 (one-way), (up to 12 years old)
  • Self parking fee: JPY 2000 per night (in/out privileges)
  • Rollaway bed fee: JPY 10000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests under age 16 are not permitted in the pool except during the summer season.
This property does not allow children age 12 and under to access the Executive lounge after 5 PM.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is required for transportation to and from this property
Parking height restrictions apply
Guests under 16 years old are not allowed in the swimming pool

Property is also known as

Osaka Westin
Westin Hotel Osaka
Westin Osaka
The Westin Osaka Hotel Osaka
Westin Osaka Hotel
The Westin Osaka Hotel
The Westin Osaka Osaka
The Westin Osaka Hotel Osaka

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 596 out of 996 reviews
5 - Excellent 60%
Rating 4 - Good. 314 out of 996 reviews
4 - Good 32%
Rating 3 - Okay. 57 out of 996 reviews
3 - Okay 6%
Rating 2 - Poor. 20 out of 996 reviews
2 - Poor 2%
Rating 1 - Terrible. 9 out of 996 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.6/5

Staff & service

4.3/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at the Westin Osaka
My wife and I really enjoyed our stay at the Westin Osaka. They had very good English speaking staff that were very helpful with giving us great recommendations on what to see in Osaka and Kyoto, how to get around, and where to eat. The room was very nice and they had great Christmas decorations.
Stayed 1 night in Dec 2020

5/5 Excellent

Stayed 1 night in Jul 2020

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Access (by car) from the expressway was easy. The underground garage was brightly lit and clean. The only point of dissatisfaction was that although our reservation was for 2 adults and a child, there was no nightwear for my son. The front desk apologized, explained that they don't have children's sizes, and then brought us an additional pair of adult PJs. All of that is okay if it is explained in advance.
Stayed 1 night in Apr 2020

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we had faced the City/train station side & with wall to wall glass windows & arriving at nigjt, the view was spectactular. Lovely decor throughout.
Stayed 1 night in Jan 2020

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in Osaka.
Hotel facilities and services are excellent. One of the best hotel stay in Osaka. Shuttle bus services are on time and convenient.
Stayed 4 nights in Jan 2020