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The Ritz-Carlton, Osaka

Photo gallery for The Ritz-Carlton, Osaka

Featured Image
Indoor pool
Frette Italian sheets, down comforters, minibar, in-room safe
Frette Italian sheets, down comforters, minibar, in-room safe
Frette Italian sheets, down comforters, minibar, in-room safe

Overview of The Ritz-Carlton, Osaka

The Ritz-Carlton, Osaka

5 out of 5

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
530-0001, Osaka, Osaka, 2-5-25 Umeda, Kita

Explore the area

  • Popular LocationHerbis Plaza5 min walk
  • Popular LocationUmeda Sky Building14 min walk
  • Popular LocationGrand Front Osaka Mall14 min walk
  • AirportOsaka (KIX-Kansai Intl.)51 min drive

Choose dates to view prices

About this area

Osaka

Located in Umeda neighborhood, The Ritz-Carlton, Osaka is connected to a shopping center. Osaka Castle and Shitennoji Temple are notable landmarks, and travelers looking to shop may want to visit Herbis Plaza and Shinsaibashi Shopping Arcade. Check out an event or a game at Kyocera Dome Osaka, and consider making time for Osaka Science Museum, a top attraction not to be missed. Guests appreciate the hotel's location for the sightseeing.

What's nearby

  • Herbis Plaza - 5 min walk
  • Umeda Sky Building - 14 min walk
  • Grand Front Osaka Mall - 14 min walk
  • Utsubo Park - 2 min drive
  • Tenjimbashi-Suji Shopping Street - 2 min drive

Getting around

  • Nishi-Umieda Station - 5 min walk
  • Kitashinchi Station - 6 min walk
  • Kansai Intl. Airport (KIX) - 51 min drive

Restaurants

  • La Baie – Fine-dining restaurant offering French cuisine. Serves lunch and dinner daily. Reservations required.
  • Xiang Tao – Restaurant offering Chinese cuisine. Serves lunch and dinner daily. Reservations required.
  • Hanagatami – Restaurant offering Japanese cuisine. Serves lunch and dinner daily. Reservations required.
  • Splendido – Restaurant offering Italian cuisine. Serves breakfast, lunch, and dinner daily.
  • The Bar – Open daily.

About this property

The Ritz-Carlton, Osaka

Luxury hotel connected to a shopping center in Umeda, walk to Herbis Plaza
Along with 4 restaurants, this hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a coffee shop/café are onsite. All 291 rooms feature thoughtful touches like pillow menus and bathrobes, plus free WiFi, free wired Internet, and plasma TVs with cable channels. Guests will also find 24-hour room service, refrigerators, and minibars.
The Ritz-Carlton, Osaka offers 291 accommodations with minibars and laptop-compatible safes. Beds feature Frette Italian sheets and down comforters. A pillow menu is available. 55-inch plasma televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

This Osaka hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
The Ritz-Carlton Spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (JPY 2100 per night)
  • Valet parking on site (JPY 5400 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: JPY 5047 for adults and JPY 2517 for children
  • 4 restaurants and 1 coffee shop/café
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • German
  • Italian
  • Japanese
  • Korean
  • Spanish
  • Vietnamese

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Low-height door lock
  • Portable bathtub seat
  • Visual alarms in hallways
  • Wheelchair-accessible parking

More

  • Couples dining
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Frette Italian sheets
  • Free cribs/infant beds
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch plasma TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 12 children stay free when using existing bedding
Rollaway/extra beds are available for JPY 12650.0 per day
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A city tax may be collected at the property, effective January 1, 2017. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: JPY 5047 for adults and JPY 2517 for children (approximately)
  • Self parking fee: JPY 2100 per night
  • Valet parking fee: JPY 5400 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: JPY 12650.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
No pets and no service animals are allowed at this property

Property is also known as

Osaka Ritz-Carlton
Ritz-Carlton Hotel Osaka
Ritz-Carlton Osaka
Ritz-Carlton Osaka Hotel
Osaka Ritz Carlton
Ritz Osaka
Ritz-Carlton Osaka Hotel Osaka
The Ritz-Carlton, Osaka Hotel
The Ritz-Carlton, Osaka Osaka
The Ritz-Carlton, Osaka Hotel Osaka

Frequently asked questions

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 670 out of 883 reviews
5 - Excellent 76%
Rating 4 - Good. 157 out of 883 reviews
4 - Good 18%
Rating 3 - Okay. 32 out of 883 reviews
3 - Okay 4%
Rating 2 - Poor. 13 out of 883 reviews
2 - Poor 1%
Rating 1 - Terrible. 11 out of 883 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

2/5 Poor

Stayed 1 night in Aug 2020

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2020

5/5 Excellent

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Service!
We had a group of 8 adults and 1 child so we constantly have to contact the concierge to help us book our van and book our reservations for dinner. The concierge team we superb! During our first dinner on our arrival night, the concierge team even called us at the restaurant to made sure if we needed any help. That was a real surprise. The housekeeping was really sweet too. We left the hotel after housekeeping usual hours. They cleaned up our room even though we didn’t contact them. That’s a plus for services. Overall, the hotel’s service was awesome, everyone in the hotel was very willingly to help. Would totally come back again.
Stayed 5 nights in Jan 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful spacious room, clean, classy place. the staff are very courteous and professional.
Stayed 2 nights in Sep 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019