Find hotels in San Miguel I, Cozumel from ￥8,247

"loving "

"The shuttle transport from the airport to arte was great the staff from beginning to end was amazing. Housekeeping 10/10 our servers from the restaurants 10/10 the pool staff and life guards 10/10 bartenders 10/10. So much to do here at Xcaret arte. The restaurants were amazing, Cantina VIP has a mixed seafood tostada and it was by far the best thing I’ve had so flavorful. San Marco had a huge variety of buffet style food highly recommend the tacos there. Cayuco was solid too bunch of seafood options every restaurant was at least a 4/5 minute walk from our building (casa de música). Our room was beautiful we had a nice view to the center stage for the theater. Stocked mini bar and snacks platform. I highly recommend trying to book a reservation for the other restaurants that require it if you don’t it will be hard to just walk into. The bars were pretty solid pool bars were cool the speak easy was pretty cool the decor was really pretty. Pools closed at 7pm which was my only issue but I think it’s a safety thing so it makes sense. Even when you’re done eating you can walk around to different parts of the hotel and enjoy the art on the walls. Every worker here was always greeting us with good mornings or good afternoons etc any question we had it was answered. We are definitely coming back next year. Cenotes was an amazing tour to do, followed by xel-ha snorkeling there was amazing and finally Xcaret Mexico was really fun a lot of walking around "

"As our taxi pulled up to the hotel there was someone waiting to help us with our luggage. We were Also greeted with a cold glass of Sangria. The food was good. The entertainment was awesome. And the staff professional and took care of our issues right away. What I didn't like was that I had to leave."

"Love this resort, great food. Amazing staff. Can’t wait to go back! "

"Fabulous resort! "

"The customer service was top. The only thing that was not ok with my family was the beach area (something the hotel staff cannot control). The beach has a lot of sargassum (summer 2025), and it’s not possible to swim. Options are taking a catamaran or going to Cozumel via ferry. Food was good (and we are very selective with that). We are happy with our stay!!! "

"Resort was beautiful and very big so if you planned to go make sure you have in mind that you will walk to wherever your room is after 10:30 cause it’s when the transportation stops but my family and my kids had a blast I would recommend "

"Good resort for the price. The all inclusive is nice. Most staff was pleasant. "

"From the moment we arrived, the service at this resort was nothing short of outstanding. Every team member we encountered—from the front desk to the wait staff—was warm, attentive, and genuinely committed to making our stay unforgettable. The food was a standout highlight. Every meal, whether from the buffet or à la carte restaurants, was fresh, flavorful, and beautifully presented. We especially appreciated the variety offered each day—there was always something new and delicious to try. The resort itself is stunning. The grounds are meticulously maintained, the pools are clean and inviting, and the beach access couldn’t be more convenient. We also took full advantage of the spa and fitness center, both of which exceeded expectations. The only small critique would be the king bed—it was a bit firmer than we prefer. A softer mattress or plush topper would have made it perfect. Overall, this was one of the best all-inclusive experiences we’ve ever had. This was our second time and we intend to return in the future! "