「This is the worst experience I have ever had with a hotel. I traveled 5 hours and on my way there, they tried charging my credit card before I even checked in. When I arrived I was told that since my card was declined and I did not check in by 9 pm (which the check-in details had no cut off time for check-in) that they canceled my room and that they did not have a room for me. This left me and my children 5 hours from home with no where to stay! The woman at the desk was so unprofessional and...
「This is the worst experience I have ever had with a hotel. I traveled 5 hours and on my way there, they tried charging my credit card before I even checked in. When I arrived I was told that since my card was declined and I did not check in by 9 pm (which the check-in details had no cut off time for check-in) that they canceled my room and that they did not have a room for me. This left me and my children 5 hours from home with no where to stay! The woman at the desk was so unprofessional and...
Catherine