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"Amazing staff!!! Food wasn’t existing"

"Well the service at the chipotle buffet waiters and waitresses they just put attention to the white people people like me brown ones they just ignore and the food is ok nothing out of this world steak house the ribeye to salty and hard"

"Very nice staff, rooms are clean and modern"

"¡No se pierdan la atención en el Sun Bar! Tuvimos la suerte de ser atendidos por el mejor mesero del hotel. Desde el primer día asta el ultimo día tuvimos la fortuna de conectar con el. Es increíblemente bueno en lo que hace, pero lo que más destaca es su calidad como ser humano. ¡Gracias por hacernos pasar momentos tan agradables! The best restaurant to eat at was definitely Ciao Italian restaurant. From Staff to food it was a great experience. Would love to be back. Must try the Rock spa for a relaxing massage from one of their professional masseuse. The chocolate scrub is a must try. Can’t wait to be back Hard Rock !!"

"Very nice place and staff"

"The people of the staff gave a great service to us. This hotel in terms of price and benefit is excellent. Definitely I will return "

"The food selection is great. The rooms are a bit dated but are clean and comfortable. The bars are really good and a lot of fun. The staff are amazing throughout the hotel. Always very friendly and helpful. We have been travelling to this hotel for many years and will continue to go back."

"El restaurante Japonés buenísimo. Todos los empleados muy muy amables, en especial Octavio, que apoya exclusivamente a quienea reservaron en Expedia. Es segunda hotel que vamos a ese hotel y esperamos haya una 3ra."

"Fiestas Americana delivers where it counts. The à la carte dining is the best I've experienced at any resort — truly impressive. The breakfast and lunch buffets could use a bit more variety, but that's a minor gripe in an otherwise fantastic stay. The real stars here are the staff. Gerry, one of the amazing poolside servers, was the absolute highlight of my trip — a genuinely great guy who works tirelessly and makes every guest feel taken care of. Leo behind the bar is top-notch, and Yadira is a wonderful asset to the resort team. Highly recommend — especially if you appreciate great food and even better service."