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"Clean room great staff . Sadly no bath tub"

"The staff was amazing, zero issues with checking in and out. As far as the room, it wasn’t dirty but there was a dead/squished mosquito above the door when I walked in, and a dead gnat on one of the towels. And not all of the channels worked on the cable, that was a little weird. I’ve worked in hospitality so I understand these things happen, especially when there’s a lot of plant life nearby. But overall, I’d definitely stay here again. Whatever gentlemen worked front desk March 27th was a lot of help, he’s a good dude. "

"Clean rooms good service one of the best"

"Great staff, pet friendly and very fun. Gorgeous view"

"Clean rooms, friendly staff"

"Worst customer service at the front desk with the young man that I couldn’t get his name. The room was still filthy. Hair inside the shower, is never a good sight! I will never stay at this place, nor recommend it to anyone. Let’s not talk about the breakfast that was offered. "

"Stay was great although next time I will book a room with a refrigerator. My only mention would be is the valet ! The three times we left over two days I use the QR code on the little ticket they give you to request your car be pulled up and basically requested 30 minutes in advance which is not a problem whatsoever. The issue is when you get downstairs for your car it is not there and then you have to wait another 15-20 minutes. I hope they can resolve this issue. Some people may not have the luxury of time "

"Easily walkable to Cannery Row and the aquarium. Nice view with the balcony when booking ocean view. Walls in the bathroom weren’t very clean as there were visible splatters. The bed was SO loud and squeaky when getting up and sitting down. It was also ridiculously uncomfortable and had dips in the mattress. We’ve stayed here before in 2022.. but this trip they added $16 per NIGHT just to park your car. That is ridiculous and at 2 nights for $32 plus tax?? Waste of money, when we’re already paying to stay. Would NOT recommend this place to anyone anymore."

"Was notified at 3pm room was ready. Upon arrival room was NOT ready and took an additional hour to complete. Being upset with 4 fussy kids this may have "rushed" cleaner. Drawers were not emptied from previous stayers my kids had to find personal and sexual toys in their drawers."