モントレーの高級ホテル

「excellent」

「Love this place, just 2 minutes from the beach and a 25-minute walk to downtown Carmel. The staff are first class, with George in particular standing out. Our room was upgraded upon arrival and was beautifully decorated. The complimentary mini bar and snacks were a lovely surprise, and the breakfast was delicious. 」

「お部屋のデッキにバスタブかあったのか今回の決め手でした。 予想通り、夜空の下で浸かる湯船は最高！お風呂の後はデッキにある暖炉の前で寛げました。 敷地内はとても広いのですが、呼べばすぐにシャトルが来てくれて、移動もストレスフリー。 アクテビティも充実で、ヨガとテニスを申し込んだのですが、テニスは天候によりキャンセルに。長い滞在だと、もっといろいろ楽しめたかと思います。 強いて言えば、レストランが少しお値段高めかと。 そうそう、夜のサモアは最高！！ 次回はシャンパンとワイン持参でまたまったりしに来たいです。」

「サービスが行き届いている」

「Had issues with contacting the front office for assistance and my room didn't have air conditioning.」

「Our experience was extremely disappointing for three reasons. First the property, which is quite old, has not been well maintained. The word I would use to describe our room is "shabby." Pretty shocking at this price point. Second, the management and service levels are below par. The primary draw of the property is the ocean view, meaning the property is located on a sloped hillside. That means stairs and distant parking lots. We arrived at night and no assistance or explanation was offered...

「Good enough, Superb」