Portola Hotel & Spa at Monterey Bay

4.0 star property
Adventure resort connected to the convention center in Downtown Monterey with 2 restaurants

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Portola Hotel & Spa at Monterey Bay

Photo gallery for Portola Hotel & Spa at Monterey Bay

2 bars/lounges
Children's activities
Exterior
Premium bedding, pillowtop beds, in-room safe, desk
2 restaurants, breakfast served

Overview of Portola Hotel & Spa at Monterey Bay

8.6

Excellent

Popular amenities

  • Pet friendly
  • Breakfast available
  • Pool
  • Spa
  • Parking available
  • Laundry
The price is ¥32,287
Price available on 2024/3/28

Explore the area

93940, CA, Monterey, Two Portola Plaza
  • Popular LocationMonterey Convention Center1 min walk
  • Popular LocationStarbucks1 min walk
  • Popular LocationMonterey Station7 min drive
  • AirportMonterey, CA (MRY-Monterey Peninsula)11 min drive
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Room options

Room, 2 Queen Beds, Accessible (Portola)

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Harbor View (Partial)

  • Harbor view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Courtyard)

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Portola)

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Portola Room Two Queen Beds

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Partial Harbor View)

  • 32 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Harbor View

  • 32 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Partial Harbor View)

  • 32 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Run of House

  • 32 sq m
  • Sleeps 3
  • 1 Twin Bed

Room, 1 King Bed (Courtyard)

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds (Courtyard)

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Harbor View (Partial)

  • Harbor view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the neighborhood

Monterey

Located near the beach, Portola Hotel & Spa at Monterey Bay is in Downtown Monterey neighborhood and is connected to the convention center. Monterey Museum of Art and Colton Hall Museum are cultural highlights, and some of the area's landmarks include Perry House and Cooper-Molera Adobe. Monterey Bay Aquarium and Munras Avenue are also worth visiting. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with ecotours and hiking/biking trails. Guests appreciate the resort's central location.

What's nearby

  • Monterey Convention Center - 1 min walk
  • Fisherman's Wharf - 4 min walk
  • Cannery Row - 15 min walk
  • Monterey Bay Aquarium - 3 min drive
  • Lovers Point - 5 min drive

Getting around

  • Monterey Station - 7 min drive
  • Monterey Peninsula Airport (MRY) - 10 min drive

Restaurants

  • Dust Bowl Brewing Tap Depot - 5 min walk
  • Alvarado Street Brewery - 3 min walk
  • Old Fisherman's Grotto - 5 min walk
  • Turn 12 - 3 min walk
  • Captain + Stoker - 5 min walk

About this property

Portola Hotel & Spa at Monterey Bay

Transformed resort, renovated in 2020 and located in Downtown Monterey
Take advantage of a terrace, shopping on site, and dry cleaning/laundry services at Portola Hotel & Spa at Monterey Bay. Adventurous travelers may like the cycling at this resort. Treat yourself to a massage at the onsite spa. Enjoy happy hour and more at the two onsite restaurants. In addition to 2 bars and a gym, guests can connect to in-room WiFi (surcharge).
You'll also enjoy perks such as:
  • An outdoor pool with sun loungers
  • Cooked-to-order breakfast (surcharge), bike rentals, and valet parking (surcharge)
  • An electric car charging station, a 24-hour front desk, and an elevator
  • Multilingual staff, a vending machine, and ATM/banking services
  • Guest reviews say good things about the dining options, bar, and beach locale
Room features
All 379 rooms feature comforts such as premium bedding and air conditioning, in addition to thoughtful touches like safes and WiFi. Guest reviews highly rate the spacious rooms at the property.
More conveniences in all rooms include:
  • Heating and ceiling fans
  • Hypo-allergenic bedding, pillowtop mattresses, and free cribs/infant beds
  • Bathrooms with tubs or showers and free toiletries
  • 42-inch HDTVs with cable channels
  • Wardrobes/closets, refrigerators, and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95 per night)

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured self parking on site (USD 25.55 per night; includes in/out privileges)
  • Secured valet parking on site (USD 31.36 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM–10:30 AM for a fee: USD 8–20 for adults and USD 5–10 for children
  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • Jacks Monterey
  • Peter B's Brewpub

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Outdoor pool
  • Shopping

Family friendly

  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Outdoors

  • On the bay
  • Pool loungers
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • In-room accessibility
  • Low-height counter and sink
  • Pool hoist on site
  • Raised toilet seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • 9 buildings
  • Renovated entire property - December 2020
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 42-inch LCD TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 58.18 per accommodation, per night (maximum USD 150 per stay), plus a deposit of USD 58.18 per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 58.18 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 8–20 for adults, and USD 5–10 for children
  • Fee for in-room wireless internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per night (rates may vary)
  • Secured self parking fee: USD 25.55 per night (in/out privileges)
  • Secured valet parking fee: USD 31.36 per night (in/out privileges)
  • Pet deposit: USD 58.18 per night
  • Pet fee: USD 58.18 per accommodation, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 58.18 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Portola Hotel & Spa at Monterey Bay have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–10:00 PM.

How much does it cost to stay at Portola Hotel & Spa at Monterey Bay?

As of Mar 19, 2024, prices found for a 1-night stay for 2 adults at Portola Hotel & Spa at Monterey Bay on Mar 28, 2024 start from ¥32,287, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Portola Hotel & Spa at Monterey Bay pet-friendly?

Yes, pets are allowed at this property. There's a deposit of USD 58.18 per night and a fee of USD 58.18 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Portola Hotel & Spa at Monterey Bay?

Self parking is available for USD 25.55 per night. Valet parking is available for USD 31.36 per night.

What time is check-in at Portola Hotel & Spa at Monterey Bay?

Check-in start time: 4 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Portola Hotel & Spa at Monterey Bay?

Check-out is at noon. Late check-out is available for a fee.

Where is Portola Hotel & Spa at Monterey Bay located?

Located in Downtown Monterey, this spa resort is within 1 mi (2 km) of Monterey Convention Center and Monterey Bay. Fisherman's Wharf and Monterey Bay Aquarium are also within 2 mi (3 km). Monterey Station is 26 minutes by foot.

Portola Hotel & Spa at Monterey Bay Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1065 out of 1881 reviews" "
Rating 8 - Good. 426 out of 1881 reviews" "
Rating 6 - Okay. 222 out of 1881 reviews" "
Rating 4 - Poor. 98 out of 1881 reviews" "
Rating 2 - Terrible. 70 out of 1881 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Stella

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, walking distance to great places.
Stayed 1 night in Mar 2024

10/10 Excellent

Ann Marie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Nice staff. Wonderful location. Great room. My only complaint is that they didn’t have room service
Stayed 1 night in Mar 2024

10/10 Excellent

Angie

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I normally don’t leave reviews, but we had an amazing experience.. I’d tell all my friends to come! We arrived with our family, the staff was friends at the entrance, during check in, and at the restaurant. Our kids were a little crazy and we appreciated that the staff was helpful and didn’t judge us by how hectic it felt. Also the aesthetic is perfect for someone who loves art and a good grown vibe.
Stayed 1 night in Mar 2024

10/10 Excellent

MARSHALL

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place you won't be disappointed
Stayed 1 night in Mar 2024

10/10 Excellent

Danielle, Everett

Liked: Cleanliness, staff & service, property conditions & facilities
Great location! Well maintained property with nice amenities
Stayed 2 nights in Mar 2024

6/10 Okay

Monica

Traveled with family
Liked: Cleanliness, staff & service
The only pro is the location.
Stayed 7 nights in Mar 2024

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was great!! Parking was easy!! Restaurants were close. We couldn't ask for anything more. We will be
Stayed 1 night in Mar 2024

8/10 Good

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only downside for me was the walls were very thin and you could hear everyone coming in and out of the elevator and there was people screaming out in the hallway at like 2am. Other than that the staff was friendly, check in was easy and fast. Parking was easy whether you choose valet or self parking. Lots of shopping around the area and most places are walking distance.
Stayed 1 night in Mar 2024

2/10 Terrible

Sherwin

Disliked: Cleanliness, staff & service, amenities
Staff was very unfriendly. We asked to switch rooms because our 8 month old (we were right next the elevator) and were met with great disdain for such a request.
Stayed 1 night in Mar 2024

8/10 Good

Felipa

Liked: Property conditions & facilities
Stayed 2 nights in Mar 2024