ペブル ビーチのペットと泊まれるホテル

「We had an unusual experience when we entered our room as the dirty linens from the previous guest were on the sofa bed when we walked it. I let the front office know and immediately a young man removed the dirty linens, without an apology. The ice machine on our floor didn't work. I have to walk to the 3rd floor for ice. Our ice bucket didn't have a plastic liner so, I only used ice for my thermos. The hotel did have good coffee, and a good location. The front office workers were kind too,...

「受付の態度が悪い」

「2階の部屋で、荷物が沢山あったが、受付の若い男性のスタッフが荷物を持って２階に置いてくれた。 時間によってスタッフがいる場合といない場合がある。」

「They have no understanding of a person who is disabled. A bed that is 4ft off the floor is impossible to get into. Uneven pavers to cross from parking to the doorway is dangerous and a six inch entry step is very high for a disabled person. Once in the room itself is very nice, clean and roomy. As said earlier I dont understand the bed being so ridiculous high. The parking is confusing because the numbers are faded. The walkways bushes are overgrown making it difficult to stay on. No a/c so the...