グラボ のリゾート

「This property is absolutely picturesque and in an amazing location!! The staff members were all very kind and helpful, and the whole resort has been maintained very well. However, there are some improvements needed with the restaurant quality and availability of food options. We never received a complete list of food options available and the hours for each restaurant.. most importantly room service which we definitely would have used the night we arrived from a long travel day. This would be...

「Not at all what I remembered from staying here years ago. Service is very poor. Food is average. Hotel public areas need a lot of TLC. For what we payed, I don’t believe it is worth it.」

「I like about the environment and the pool. It would be nice if there is convince store or reasonable restaurant.」

「We had roaches in our room and tv did not have no connection since 8th」

「The property was very nice and staff was really helpful. I had an incident with a portable carbon monoxide that went off in the middle of the night. The security guard and front desk agent came right away and figured it out I had faulty batteries on my device. They reassured me CO levels were not present and explained how is monitored. Marangeli, Stephanie and others at Trova restaurant were very polite and pleasant. Now. I have to say the bathrooms on room 17 and 19 needs upgrading. Tubs are...

「Ana at the front desk was terrible. Her attitude was unprofessional, she didn’t make me feel welcomed because I didn’t speak Spanish. Also, I paid extra for an ocean view room and I got a rainforest view room. I’m disappointed and won’t be returning. The roots breakfast buffet was DISGUSTING and $35 per person. The drinks were not cold, the food was not hot, the AC wasn’t working, it was just a nightmare.」

「It was nice beautiful view」

「The rooms are outdated and smell like a mildew filled basement. As a result, I will never return because the room accommodations are simply unacceptable. It’s unfortunate because the staff is great and the breakfast as well as drinks each day are a nice touch.」