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"Pues el lugar es muy bonito y tranquilo. Los empleados son amables. ¿Qué no me gustó? La ducha. Adjuntas es un pueblo donde hace mucho frío (ni el aire acondicionado utilizamos) y bañarme ahí fue una misión. Colocaba la pluma de un lado y salía como hielo, la colocaba al otro y salía que te quemaba la piel. Nunca logramos regular la ducha para bañarnos. Para colmo la llave de la ducha estaba dañada y salía agua por los lados de la llave. Reportamos lo de la llave y fue un empleado. Se quedó igual. Tocó bañarnos con agua fría. Ahora un punto bueno y delicioso era la comida en el restaurante. Amé la pechuga a la plancha y el jugo de parcha. En términos generales, la estadía fue buena. Pero, por favor, consideren mejorar eso del agua."

"My stay with my friends at El Faro Hotel in Puerto Rico was simply amazing. The landscape and design was breathtaking. Such a peaceful atmosphere that makes every moment feel like a tropical escape. The staff is warm and attentive, and to my surprise the food and drinks were amazing. I will definitely stay here again. It was truly an unforgettable and relaxing stay."

"This is a hidden gem for me. We have been going there for years now. The pool is awesome."

"The staff was friendly, and the room was cleaned. They are under construction of some interior area. Also noticed a great number of cats everywhere, including trying to sneak into the restaurant area."

"The smell in the pool area is just horrible. It smells like cat poo , really nasty. The staff just sick of working there I guess. And the breakfast plain nasty. There’s a pizzeria inside and we all got sick after eating there. Won’t go back not even to get money."

"Sadly I have to say that our stay in Hotel Vista Azul was a disaster! Our room had bugs, there was NO hot water & when I went to use the phone to call the front desk the phone on our room was not working so we walked to the lobby & there was not a single staff member in sight! We were told by another guest that the only person working in the hotel at the time was a security guard. That was also nowhere in sight! The bathroom was not cleaned properly as the floor was dirty & had an unpleasant smell! The place was in a beautiful place but that all it had going for it! Don’t waste your time or money here! You will absolutely regret it!! With all that said I highly DO NOT recommend this place!!"

"Excellence service "

"I was extremely impressed, every interaction was warm, staff members were caring and very attentive. The restaurant was incredible, the food was delicious and served in a wonderful atmosphere. The pool was clean and it felt so peaceful. I loved this trip so much. "

"I want to share an honest review of this place. Getting there is rough, though not the owners’ fault—the mountain drive is intense but worth it, and an easier route from Mayagüez should be mentioned, along with advising guests to arrive before nightfall. The property is absolutely stunning and impeccably clean; this is a wilderness-style accommodation, and the flowers, animals, and weather make it truly enchanting. The staff is very young but sweet and kind, pleasant when service was needed, though often appearing unmotivated; the dining room view is beautiful. Unfortunately, the administrator was not welcoming and did not greet us proactively. The food was disappointing—served cold, overly salty, uninteresting, with no desserts offered; the best item I had was an egg sandwich. That said, the coffee alone is worth the visit. This place is beautiful, but being so remote, good food is essential. I was raised in Mayagüez, live in the States, and am a chef with hospitality experience. I left one night early despite having paid, and I truly hope improvements are made because the place has great potential. "