Find hotels near Guam Museum, Hagatna from ￥11,904

"Our family’s experience was somewhat unpleasant on the beginning of our check-in. The room they originally assigned us had a moldy smell the moment we opened the door. Unlike a typical hotel where the room’s aircon is centralized and left on before the guest check-in. Guam Plaza Resort uses a split type aircon that would only be turned on upon the guest’s entrance in the room. When my husband brought it to the front desk’s attention, the assigned night manager was not helpful. The moldy smell was only addressed because the housekeeping staff overheard my husband and she willingly accompanied my husband to our room to double check. If it was left to the assigned night manager, our room change would have not been addressed and we would have been stuck for 3 nights in a moldy smelling room. Most of the front desk staff were not friendly and approachable throughout our stay at the hotel. My children ages 7 & 14 doesn’t want to return to Guam Plaza Resort on our next trip. "

"I wasn't there. Just pass by the Gym and looks pretty good!"

"Restroom sewage backflow, terrible odor. Shower water is very slowand leaks on the shower head, requested for assistance but no one shows up."

"Friendly staff and good service. "

"This review is for the apartment number 3 upper level. Was in there 4 hrs and demanded refund and checked myself into a hotel. Positive was check in was easy with getting the key from the lockbox. The stove looked operational and refrigerator operational. The apartment was horrible for the following reasons. Exposed electrical wires from a broken outlet. Exposed wires without a cover, utility room without a door, very hard to open the sliding door, abandoned dirty couch outside beside the door, mildew and extreme dirt inside bathroom window seal front room window seals sliding door window seals. No Wi-Fi, beds very low to ground and uncomfortable, apartment is located close to Beach. Overall not kept well and do not recommend anybody staying there in those conditions. "

"We thoroughly enjoyed our stay. The apartment was very clean. The location was very central to shops and restaurants and a short stroll to the beach and Jimmy dees which is open on the weekends. Any issues were dealt with quickly by the host. We hope to come again soon! "

"The hotel is going through a refurbishment. Once finished, no doubt this would be a proper 4 star (or more) again. Now, it was clean enough and staff is very friendly. We spent most of our time exploring the island by rental car. "

"This unit is not supposed to be in the market. A lot of cockroaches everywhere even on the bed, a disposable shave in the bathroom sink, and so on. "

"The room was dusty, doors were chipped. The entire room was outdated and falling apart. Housekeeping only comes every other day. So, trash won't be picked up daily and trash bags won't be available. The pool floor is rough and tears your skin. Unable to use the tubs and jacuzzi was out of order."