Find hotels in Grenelefe, Haines City

"friendly staff, great selection of activities for families "

"There was no airport shuttle, no gym, and the pool water remain cloudy."

"We were pleasantly surprised when we entered the hotel. The receptionists were friendly and helpful, the interior was appealingly decorated, and the pickleball court was available for our use, even after our 11:00 PM arrival! The only glitch in our stay was that the AC made a rattling noise when I lowered it to a comfortable temperature."

"We stayed here for my wife’s birthday, and overall it was a nice trip with a few important things future travelers should know. The room was clean, comfortable, and well-maintained. The property itself is attractive, and we enjoyed most of our stay. Staff interactions were generally fine, and check-in/out was smooth. One big thing to be aware of: the water park is NOT included with your stay. This was disappointing because water park photos are featured heavily in the resort’s marketing, which makes it seem like it’s part of the experience. If you’re planning your trip expecting that, make sure you check pricing and access ahead of time. Another issue came on our last night. Around 4:00 AM, guests in the room above us were playing loud music and being very disruptive. I had to call the front desk, and it took about 30 minutes for the issue to be addressed. That delay made the situation more frustrating, especially at that hour."

"Very nice!"

"We had excellent moments during our time at this hotel. Everything is nice."

"The property was clean with friendly staff. The amenities helped keep my kids entertained. "

"You get what you pay for. The room wanted to looked nice but there were chips in the floor, and picture frames. Rust on the faucet in the bathroom sink which made you feel like (and tasted like) you were using dirty, rusty water just to brush your teeth. I would definitely NEVER drink water from here. The elevator takes FORVER. And there wasn’t any ice in the ice machine… they said it takes some time to refill which I get but at 6:20 in the morning there was nothing, checked again at 7 and still nothing. They had a kid room which was a nice idea but not knowing how often or if ever it’s cleaned, I would not let my kids use it. And staff sitting on the floor, eating, near the elevator on break. If they don’t have a proper break room that’s a shame for them, if they choose not to use it, that’s really unprofessional. We would not stay here again. "

"Made our Disney trip magical "