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「The apartment was nice: huge compared to a hotel room with comparable price. The WeHost platform is the reason for 2 stars. You have to scan the ID, front and back, of every member of the party and upload them. Seems excessively burdensome, but doable. The problem is when we tried to pay for optional parking (as advertised). The email from WeHost said to talk to the “Front Desk”, who said they have nothing to do with WeHost. We called WeHost and spoke in circles for a long time with someone with...

「Wonderful location and clean」

「Nothing was cleaned properly. Silverware in drawers with food on them, the bathtub had actively pink and black mold growing in it, the halls smelled. They advertised a pool and fitness center, charged me for it, and when I got there it was exactly as described. I woke up the next morning and they had BUILT WALLS where there was prevously doorways and everything was under construction for the next 4 months. My July 5-July 17th dates of course started the construction. They have been actively...

「You get charged extra to park and to get in the pool if there are more than 2 guests. Other than that it was clean and a safe area. The check in was a bit challenging because it's a big place and it's hard to know where the front desk is if you don't go straight to it.」

「Great apartment Location was very good for shops, restaurants and metrorail」

「Be aware this is very old apartment with crappy furniture and dirty very dirty walls. Door was completely messed up, you can tell previous guests had trouble opening the door, I contacted the host about it but they did nothing about it.」

「We had a great time at this property. Everything you need is so close…food & grocery, coffee shops, metro transit, rooftop pool. This property was very clean and worked out perfectly for the 4 of us. Plenty of space all for the right price. Our next trip back to D.C. will be dependent on this property’s availability. Highly recommend!!!!!」

「Very comfortable place to stay. Great location. I would stay here again」

「Enhanced communication, particularly through a single email containing explicit instructions and visual aids such as a detailed PDF document, would be beneficial for new clients」

「Pretty gross. Came to DC for vacation with my family of 5. 4pm check in. Went to the 10th floor of the building at 4:15 and the door was wide open, no sense of security and no one there. Messaged the host who said he would notify “staff”. Waited.. Hallway smelled like weed and curry. The hallway smelled like that for each day of our trip. Turns out that “staff” was cleaning another Vrbo across the hall. Finally in the apartment at 5:10 and told by staff that one shower drain did not...