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"Overpriced, especially compared to other hotels in the area. The location is fine, but not as convenient as koreatown. The surprise fees were annoying. Having to go to the roof for coffee is annoying. No microwave or free coffee in the lobby is disappointing. The balcony is so small barely one tiny person can stand on it. Not being able to control temp in the room was awful, one staff member goes above and beyond (she works 3-10 ish) The bed was comfortable and I liked that the bathroom was not off the sleeping area. Fast elevator "

"Pleasant stay. It’s called the Pod for a reason. "

"Yes, we're working on providing warm water for showers, and we'll make sure to update customers about their security deposits. Thank you for your patience and understanding! "

"Great location "

"Very cool hotel and unique "

"Nice room. Old school upscale feel. Like flying in the 60s"

"Cleam room, good service and nice area"

"Great and lovely staff as always!"

"In line one hour to check in. Billing errors took four trips to the counter to correct. I was given a $200 inconvenience voucher for use on the property just before I checked out, so it was of little use. Service here is a mess right now. After years of loyalty to the Palace, I doubt I'll stay there again. Not the same place any more"