ダウンホーランド ホテル

「Room itself fine but newly fitted shower tray flooded bathroom - Room service poor as 3 different menus give 3 different times this is available and a 4 Star hotel stopping room service at 8.00pm???? Wnen cold sandwiches came with chips quality was v poor - drie out bread a scraping of butter and over-fried oily chips - definitely not a 4 Star hotel - younger bar tender needs training on customer service and attitude. Housekeeping staff and receptionist great.」

「It was one of the finest experience i have ever had..lovely stay,everything was clean,bathroom and ameneties were great...I would definitly stay there again and again..」

「2日目がクリニングしてなかった。」

「駅から少し距離があるが、大通りのショップを見ながらだと、苦にならなかった。ちょっと歩くと、大きなショッピングモールもあるのが良かったです。」

「Clean, well equipped family room. Catered well for our dog. Hearty breakfast. Very friendly and helpful staff. Excellent value for money. 」

「アーリーチェックインを一度は断られましたが、車に戻る途中で呼び止められて、使える部屋を探してくれました。疲れていたのでありがたかったです。」

「Huge comfortable bedroom with large en-suite bathroom with separate bath plus a walk in shower. We booked the spa, dinner, bed & breakfast break - the spa was nice but the water in the outdoor pools was too cold.」

「Room furnishings are very dated and in a state of disrepair e.g. stained carpets, furniture drawers wonky and not closing properly, door handles coming off, the list is endless! I had to request a change of room which was slightly better and the in-room safe didn’t work. And when explaining this to staff I was asked what colour the safe was and was then met with an ‘ah, ok’, as if they expected it not to be working from the colour it was, remarkable! Evening meal was no better than supermarket...

「good place」

「Stayed here for work. Easy to find, lots of parking and a nice quirky building. Good Bar and great stafff. Room a little dusty. Evening meal absolutely out of the park good- I'll be staying here from now on for this reason alone. 」

「Great hotel, in exactly the right place for Liverpool city centre. Very clean and well thought out. All the staff are excellent, would definitely recommend to everyone.」

「Old-fashioned but not in a bad way. Clean and well decorated. Fantastic host. Would recommend.」

「Stayed here a few times now and generally love it , but some things now letting it down in terms of maintenance and upkeep . Showers in the spa need urgent work」

「Great place to stay. Food always amazing」

「シンプルですが静かで快適に過ごせました。リバプール市内に宿泊せず良かったです。 無料の朝食、夜のドラフト美味しかったです。」

「Room was newly renovated and very spacious. Gym and pool were excellent, best gym I’ve ever seen as a hotel. The staff were very friendly and helpful. Unfortunately, we slept awfully, the hotel/room above us was so noisy. All we could hear all evening and through the night was the tv, banging and snoring. 」