Listed building and beautifully maintained. Only one downside was it was too hot in the room but they do have a lot of elderly residents so that’s fair enough. Lovely place and their wedding venue room is gorgeous.
Tracy
2024 年 4 月に 1 泊滞在
2/10 (非常に不満)
Ben
カップルで旅行
2024 年 4 月 4 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I stayed here with my pregnant partner over the Easter weekend. Absolutely terrible i paid for a king size deluxe room with a bath and when i got there it was just a double bed and no bath with a broken shower. There was a extraction unit outside my window which was terribly loud in the room. After all this i didn't complain about the above to management as my partner was already in bed.
Then i get home and found thay had charged me £100 because thay claim to of found drugs in the bathroom which is absolutely disgusting allegations from a 4* hotel.!!!!!! And thay cant send evidence over with the invoices When i asked for a full breakdown of all charges on an invoice the man on the phone (Nathan) was very rude ending the call and thay have refused to send invoice. I will be taking legal actions against these scamming rats if i dont get a full refund.!!!!!!
Ben
2024 年 3 月に 1 泊滞在
10/10 (非常に良い)
mark
2024 年 4 月 1 日
良かった点 : 設備とサービス、施設のコンディションと設備
Good hotel and helpful friendly staff. It has nice bar and restaurant with reasonable prices. Clean tidy rooms. Good location for shops.
mark
2024 年 3 月に 1 泊滞在
10/10 (非常に良い)
ALAN
カップルで旅行
2024 年 3 月 30 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We booked to stay at bold hotel however my wife couldn't manage stairs up to rooms, so the lady quickly transfered us to there other hotel opposite lord st hotel which has a lift to first floor where we was given a lovely room staff went above & beyond for us excellent service.
ALAN
2024 年 3 月に 2 泊滞在
6/10 (普通)
Daivd、liverpool
家族旅行
2024 年 3 月 27 日
気になった点 : スタッフとサービス
Hotel staff did a great job with check in and check out. Where we was disappointed with was actually the F&B food quality and staff. Very very poor .