4/10 (不満)
Elyana、Staten Island
小さなお子様連れの家族旅行
2026 年 3 月 10 日
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
⭐️⭐️ 2/5 – Great location and staff, but the hotel itself is very run down and the “pool” advertised no longer exists, they have access to a pool a 10-minute walk away.
My family and I stayed here for 6 nights because we wanted a hotel close to the beach with a pool. Unfortunately, the photos on Expedia did not accurately reflect the condition of the property.
Location: ⭐⭐⭐⭐
Right in the center of town near restaurants, shops, bakeries, and a short walk to the beach. We always felt safe walking around.
Staff: ⭐⭐⭐⭐⭐
The front desk staff were extremely kind and helpful. They quickly brought us extra towels, fixed our shower head, and even carried a mini fridge up to our room.
Rooms/Property: ⭐⭐
The building and rooms felt very run down with broken fixtures, dirty walls, and general wear and tear.
Amenities: ⭐
The pool pictured doesn’t exist and the pool you have access to is **not onsite** as advertised—it’s about a 10-minute walk away and appeared to be under maintenance during our stay, so we never used it. The “free breakfast” is also offsite across the street with very limited options.
Overall: The staff and location were great, but if I had known the true condition of the property and that the pool wasn’t actually onsite, I would have chosen to spend a little more for a nicer hotel.
Elyana
2026 年 2 月に 6 泊滞在
